Remote Support Canada

Introducing Microsoft RemoteFX USB Redirection

2010-10-05T21:49:00.000-07:00

RemoteFX USB redirection allows many types of USB devices to be used in the remote VDI session. In addition to the existing high-level device redirection mechanisms in RDP (printers, USB drives, smart cards, PnP devices, audio, etc.), RemoteFX USB redirection allows devices such as scanners, multifunction printers, webcams, and more to be used on the virtual machine.

RDP File Publishing

One of the strengths of RemoteFX USB redirection is that it allows devices to be redirected from thin clients that could not be redirected in the past due to lack of drivers. Furthermore, RemoteFX USB redirection combines with high-level device redirection mechanisms on rich clients to enable users to effectively choose the right redirection method for a given device, to get the best of both high-level and RemoteFX USB device redirection.

RemoteFX USB redirection processes a new RDP file entry: usbdevicestoredirect:s: . There are four elements to this entry:

Processing Order	Directive	Meaning
1	*	Select all devices for redirection that aren’t picked up by high-level redirection
	{Device Class GUID}	Select all devices that are members of the specified device setup class
	USB\InstanceID	Select a USB device specified by the given instance ID for redirection
2	-USB\InstanceID	Deselect a device specified by the given instance ID for redirection

The usbdevicestoredirect:s: file entry format allows the administrator to select devices by class or by redirection type, while still allowing devices to be individually selected/deselected by the user/administrator.

Deploying for Rich and Thin Clients

Let’s look at how this publishing strategy works for rich and thin clients.

RemoteFX USB redirection is designed to work together with RDP’s existing high-level redirection mechanisms. As such, on a rich client, some devices will be redirected by using high-level device redirection, while others will be redirected by using RemoteFX USB redirection. Let’s look at how these come together.

Device	Support status	Redirection method
All-in-One Printer	Supported	RemoteFX USB Redirection
Printer	Supported	Easy Print
Scanner	Supported	RemoteFX USB Redirection
Biometric	Supported while in a session Not supported during logon	RemoteFX USB Redirection
PTP Camera	Supported	Plug and Play Device Redirection
MTP Media Player	Supported	Plug and Play Device Redirection
Webcam	Supported (LAN only)	RemoteFX USB Redirection
VoIP Telephone/Headset	Supported (LAN only)	RemoteFX USB Redirection
Audio (not a USB composite device)	Supported	Audio Redirection
CD or DVD drive	Supported for read operations	Drive Redirection
Hard Drive or USB Flash Drive	Supported	Drive Redirection
Smart Card Reader	Supported	Smart Card Redirection
USB-to-Serial	Supported	RemoteFX USB Redirection
USB Network adapter (also includes some personal digital assistants)	Blocked	N/A
USB Display	Blocked	N/A
USB Keyboard or Mouse	Supported	Input Redirection

The highlighted devices are supported by RemoteFX USB redirection. Other devices in this table are supported by high-level device redirection mechanisms.
Devices not listed in the table will be processed by using RemoteFX USB redirection; they may work, but are not considered officially supported.

On rich clients, the RDP file parameters work in the following way:

· usbdevicestoredirect:s:* will cover most devices that do not have high-level redirection mechanisms or drivers.

· High-level device redirection will pick up most devices that do have drivers, as mentioned in the above table.

· Class GUIDs can be used to pick up additional devices.

On thin clients: usbdevicestoredirect:s:*will pick up all devices without drivers.

As such, in many cases it is possible to create a published RDP file that will work for both rich and thin clients. Our suggested guidance is the following:

· Start with usbdevicestoredirect:s:*

· Add Class GUIDs for the devices you wish to use from rich clients.

For devices that have (some) functions that can work with high-level redirection or RemoteFX USB redirection, these devices will be redirected by default by using high-level device redirection mechanisms. To redirect the devices by using RemoteFX USB redirection, specify the class GUID for the device in the RDP file. These devices include:

· Multi-function printers

· Webcams with microphones

· USB audio devices. For these devices to function in the remote session when redirected by using RemoteFX USB redirection, the Remote Desktop Connection audio setting must be set to “Play on remote computer.”

Remote Desktop Web Access

In addition to using usbdevicestoredirect:s: in RDP files, you can also use this parameter with Remote Desktop Web Access to enable RemoteFX USB redirection in RD Web Access and RemoteApp sessions. In this example, we redirect cameras, scanners, VoIP phones, and any other devices that do not have a corresponding high-level form of redirection.

Server Device Security

Multiple Group Policy settings are available to control when and how users can use RemoteFX USB redirection.

RemoteFX USB redirection can be controlled by using the same policy settings that control Plug and Play device redirection. The “Do not allow supported Plug and Play device redirection” policy setting can be used to allow or block RemoteFX USB redirection on a VM. The Plug and Play redirection policy settings for RD Gateway apply as well.

The path to these policy settings is Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection.

More granular control of redirected devices can be achieved by using the Device Installation Restrictions policy settings on the VM. Devices can be restricted by device setup classes, device IDs, and whether or not the user is an administrator.

Path: Computer Configuration\Administrative Templates\System\Device Installation Restrictions

Source :- blogs.msdn.com

How to use Microsoft NetMeeting Software for Remote Support Software

2010-09-18T00:26:00.000-07:00

Whether you work with business clients or home users, Microsoft NetMeeting may be the perfect application to use for remote computer access. NetMeeting software is included with Windows 95/98/ME/2000/XP and a few different server software systems. If you need remote pc access to your clients for remote support without paying the price for expensive service, Microsoft NetMeeting may be the tool you need to use.

1.Begin by sharing your desktop using NetMeeting for remote support software. Once each computer is connected using a static IP from one computer to the other, any computer that is connected to the session can share their desktop with attendees. Connecting is easy using one computer's IP address for connecting. Troubleshoot computer trouble using remote desktop sharing. This option can be set for a remote user to request control. Once given permission the remote user can control the computer.

2.Next, you can use NetMeeting to share or transfer a file, NetMeeting is a great way to send a file easily. It doesn't matter how large or small the file is. Simply add the file to the transfer panel, and begin your transfer. Once the other party has accepted your transfer, the process begins. Remote computer access gives you the ability to troubleshoot your problems using remote pc access.

3.If you still need help try Microsoft NetMeeting's tools for voice calls as well as chatting. If you want a great way to talk with friends and family, NetMeeting can be used as a conference tool. It even has an option to view web cam images. Once voice options are enabled, and a call is in session, you are ready for your conversation.

4.Once you have completed your remove pc access session, simply hangup or click the "Disconnect" button to end your call. Disconnecting breaks your network remote connection.

Source: ehow.com

Symantec unveils SMB protection suite

2010-05-26T23:17:00.000-07:00

The Symantec Protection Suite Advanced Business Edition aims to offer SMB customers more choice in how they protect their business information. And in order to help those on a budget, the firm will lower the price of the suite by 40%.

As well as offering endpoint and messaging security, desktop, laptop and server backup and recovery, Symantec says it will also provide hosted options for email and web security. A 2009 Symantec survey found that SMBs 50% of SMBs do not have endpoint protection and 47% were not backing up their data.

The suite will protect endpoints like laptops and desktops, provide messaging security and prevent data loss with advanced content filtering at the mail gateway.

In case of an outbreak or a system failure, the suite's backup and recovery capabilities will help SMBs recover individual files and folders.

Source: techday.co.nz

Computer Repair

2010-04-08T02:46:00.000-07:00

If your computer is not running properly and you are looking for online computer repair providers, call iYogi. Our technicians can instantly. iYogi will help you the basic PC configuration as well as installation of Microsoft Operating System, software upgrades, evaluation of Internet settings, external device connection, data solution and any PC and computer support related issue.

We understand the importance of your valuable time. That’s why, we offer remote computer repair support in which our certified technicians will connect your PC via Internet and the in no time. So you do not need to rush to a computer repair shops every time you encounter a problem your PC.

Whether it’s fixing an error or troubleshooting any software or hardware, our Microsoft certified technicians are always there to give you the maximum output in minimum time. our world class services your PC related will be a thing of past.

Scope of Services

• Installation, repair, upgrades of Microsoft Windows
• Virus, malware, and spyware removal
• PC computer optimization for a faster system
• Troubleshoot Internet related issues for desktop or laptop
• Troubleshooting and fixing bugs, system freezes, crashes, or slowdowns
• Installation of required OS patches, updates, service pack
• Support for other peripherals as well

Key Features

• Fast online computer diagnostic and computer repair at reasonable prices
• Instant access to Microsoft Certified professionals those are ready to help you 24/7 throughout the year
• A faster, stronger and healthier PC
• Remote computer repair via Internet, save your time and money both
iYogi has a team of Microsoft Certified tech support engineers that help you in installing new technology and customize configuration according to your PC specifications.

AVG Antivirus Benefits

2010-03-16T22:23:00.001-07:00

When your PC behaves strangely like, applications taking longer to launch, computer is running very slow, hard disk becomes inaccessible, etc. it indicates that your system is infected from malicious programs. In such a situation, it becomes necessary to install updated antivirus on your system. You can install any antivirus on your system, provided that you have purchased genuine copy of that antivirus.
Features
AVG antivirus offers many benefits to you like protection against malicious programs, etc. Now, you can do banking, shopping, surfing, searching, chatting, e-mailing, downloading files, etc. without any terror of infection by malicious programs. This antivirus offers you protection against online scammers, hackers, etc. It protects you from phishing attack by securing your confidential information from intruders.
Usability
AVG antivirus 8.5 is integrated with many new facilities, which were absent in its earlier version. You can easily download and install AVG antivirus 8.5 on your system with the following steps:
STEP 1: Download the installation file of AVG antivirus 8.5 on your system from its official website.
STEP 2: When you will be prompted, do not open the file, but click on the “Save” button and select location where it should be stored.
STEP 3: Reboot your computer when installation file gets saved.
STEP 4: Locate the AVG installation file, and double click on it to start its installation.
STEP 5: Follow the instructions in the installation wizard.
STEP 6: Enter your license number when prompted.
STEP 7: Restart your computer when prompted by the installation wizard.
After completing the installation process of AVG antivirus 8.5 on your system, you can protect your system from malicious programs.
Limitations
You can face blue screen error while installation of AVG antivirus. It can freeze your system and would not be able to work with some of the applications installed on your system.

Windows 7 Install

2010-03-14T22:51:00.000-07:00

Windows 7 is the latest Windows operating system, and is successor of Windows Vista. It is available in many editions namely, Starter, Home Basic, Home Premium, Professional, and Ultimate.
Features
Windows 7 consists of Action Center, which consolidates all the messages from Windows Defender, User Account Control, etc. In case, Windows 7 requires your attention, the Action Center icon will appear in the taskbar.
This operating system has the feature of backing up individual folders, libraries, and drives. Its calculator is integrated with new Programmer and Statistics modes. In this operating system, you can easily move and resize gadgets.
Usability
Windows 7 offers you the facility to perform all your tasks with your fingers, like browsing online newspapers, flicking through photo albums, shuffling files and folders, etc. You can perform an upgrade installation of Windows 7 on your Windows Vista based PC, with the following steps:
STEP 1: Turn on your computer and when Vista gets started, do one of the following:
a) Insert the Windows 7 installation disc into your computer. Setup would start automatically, if it does not click on “Start” and then on “Computer”. Open the Windows 7 installation disc on your DVD drive, and then double-click on setup.exe.
b) If you have downloaded Windows 7, then browse the installation file, and double click on it.
STEP 2: Click on Install now on the “Install Windows page”.
STEP 3: On the “Get important updates for installation page”, it is recommended to receive the latest updates in order to protect your computer.
STEP 4: On the Please read the license terms page, click on “I accept the license terms”, and then click on “Next”.
STEP 5: Click on Upgrade, on the “Which type of installation do you want?” page.
STEP 6: Follow the instructions to complete installation of Windows 7.
After completing Windows 7 installation, you can enjoy with its features like Aero, etc.
Limitations
While performing Windows 7 installation, you can face a technical error. You may face issues while sharing files between Windows 7 and Windows XP systems.

Get Windows Vista Install on Your PC?

2010-03-11T23:17:00.000-08:00

Windows Vista is amongst the Windows operating system, and is successor of Windows XP. It consists of many new and exciting features, which will increase your daily performance.
Features
Windows Vista consists of Ease of Access Center, which offers a suitable, centralized place to find out accessibility settings and programs, so that, you can use your computer easily. It offers you instant access to common tools, ability to explore all accessibility settings in seven categories, etc. This operating system consists of BitLocker Drive Encryption, which prevents an unauthorized person who runs a software hacking tool from breaking Windows Vista file and system protections.
Usability
Windows Vista is integrated with accessibility settings and programs, which make it easier for you to view, hear, and use your computer. These programs are particularly helpful for those people, who have visual difficulties, hearing loss, pain in their hands or arms, or reasoning and cognitive issues. You can easily perform upgrade to Windows Vista on a Windows XP-based computer with the following steps:
STEP 1: Insert the Windows Vista DVD into the DVD drive.
STEP 2: Click on “Install now” on the Install Windows page.
STEP 3: On the Get important updates, click on ““Go online to get the latest updates for installation”, in order to protect your computer against security threats.
STEP 4: On the “Type your product key for activation page”, type your 25-character product key.
STEP 5: On the “Please read the license terms” page, click on “I accept the license terms” check box.
STEP 6: Click on Upgrade on the “Which type of installation do you want?” page.
STEP 7: Follow the instructions to complete installation of Windows Vista.
It is suggested that you should restart your computer after Windows Vista installation gets completed.
Limitations
While installation of Windows Vista, you can have some issues like installation could not get completed, etc. You may face any problem while working with Windows Mail. Sometimes Windows Media Player will stop responding.

Online Computer Services – Your PC’s Performance

2010-03-10T22:56:00.000-08:00

Computer services comprise all the services required to resolve technical issues related either tor software or hardware. You can access computer services from any technical service provider, when you face any technical issue with your system, like blue screen error, computer running slow, applications taking much time in launching, etc.
Features
Computer service providers offer 24/7 assistance via remote connection in order to facilitate their customers. Remote computer service provider offers many services, and some of them are enlisted as:
• Installation, un-installation, and re-installation of software
• Troubleshooting software errors
• Diagnostic and repair of hardware issues
• Optimizing your PC’s speed and performance
• Resolving driver conflicts
• Configuring Antivirus and Antispyware
• Online data backup services
• Scanning of computer to detect and block spyware, adware, pop-ups, and phishing attacks.
Along with the above mentioned services, many services are offered via remote connection. In remote support services, you just have to pay a fixed amount and you can access unlimited services for a predetermined time.
Usability
Remote computer support is considered to be the best method of delivering computer services due to many reasons. In remote support, you just have to sit at your home or in office and tech experts will resolve your technical issues remotely.
After accessing your system, tech expert will take control over your system. Then tech expert will diagnose it carefully in order to find out the root cause of the technical issues. Accordingly, they will carry out the necessary steps to resolve all the technical issues you are facing.
Limitations
If you carry your system to any service centre, then it would take two or more days to resolve your technical issues. In case, you call any technician at your premises, it would seem a headache for you. So, it is better to receive computer services via online.
See More -
Antivirus Support
Asus Support

How do I install windows XP

2010-03-10T02:10:00.000-08:00

Windows XP is the most amicable series of operating system, which has been developed by Microsoft and was introduced on October 25, 2001. It was the first version, where Microsoft put the restriction of product activation, to combat illegal copying.
Read this blog to know the authentic method of installing Windows XP.
First you should check the compatibility of Windows XP with hardware configuration of your computer.
“As per recommendation you must have a computer equipped with a processor of minimum 233 MHz to 300 MHz or higher, minimum memory around 64 MB RAM2 to 128 MB RAM or higher, video adapter and monitor -Super VGA (800 x 600) or higher resolution and Hard drive disk free space -1.5 GB or higher”
Note: Additional 1.8 GB in Service Pack 2 and additional 900 MB in Service Pack 3
You can follow the given steps to install Windows XP on your computer.
Step 1. Load your DVD tray with Windows XP installation CD/DVD.
Step 2. Restart your computer and press any key when prompted to do so.
Step 3. As the content of the DVD is getting copied, you receive a message like "Disc one - (#)Megabytes". Press D button of your keyboard.
Step 4. To create new partition press “C.” You are flexible to decide number of partition and size of each. Press Enter once you have decided the size. You can decide the partition, where you want to locate operating system XP’s file. Choose the file system as “NTFS” as permitted for Windows XP and complete the installation procedure with the help of on-screen prompts.
Next step in Windows XP installation is to equip it with compatible device drivers for network adapter, wireless adapters, CD-ROMS, Hard Drives, Video Cards, and Printers so that you can accomplish your task perfectly.

Crush Down Runtime Error

2010-03-05T02:03:00.000-08:00

Run time error pops- up, when you execute certain program or utility, but your computer fails to run it. There are four basic reasons behind this error, which include confliction with a utility program (TSR), software issue, computer virus and memory issue.
First you should close all the application windows and try to know, where is the fault, actually? Once you come to know it, you can easily fix the error. Suppose, the Run time error remains after closing all the running applications windows, then it is confirmed, that there is some fault related to your operating system. To fix the problem, you need to update your Windows operating system, with the latest patches or updates. You can go online to Microsoft’s website or can avail any CD/DVDs from an authorized source. But, if you still fail to fix the issue, then uninstall and reinstall your operating system. Don’t forget to take back-up of your computer before uninstalling your OS.
Similarly, you can fix the error related with any other application software.
But, if you don’t get any advantage with the above activities, then your computer could be infected with some computer viruses. It’s highly recommended to immediately implement a virus scanning tool, which is effective enough to detect and remove them in a fast-track way. Next, update your existing antivirus protection and enable Firewall to ensure that your computer is secure against forthcoming viruses and other malicious products.
If you are addicted to the Internet, then you might have gone through run time error that states, "A Runtime Error has occurred. Do you wish to debug?"In this situation, you can fix this error temporarily. Follow as: Tool>Options>Advanced. You need to check the box against "Disable script debugging" which appears in the "Browsing" subcategory. Also uncheck the box against "Display a notification about every script error." This will block the error from appearing again on your web browser.
In case, your computer is a regular victim of this error, then your computer’s memory (RAM) could be a possible reason behind it. Programs of your computer will not be getting sufficient memory to run, to fix the run time error you need to upgrade your RAM (Random Access Memory). If possible do it yourself with the guidance of the manual book, otherwise contact your vendor.

PC Optimization

2010-02-01T02:52:00.001-08:00

PC optimization is a way to improve the performance of a computer system. You can optimize your PC using several tips and techniques. You can also use any of the good PC optimization software available in the market. Let us discuss some of the useful tips to optimize a Computer Setup.

Wipe off your computer desktop: Do not clutter your PC desktop with several shortcuts and programs. The shortcuts occupy considerable fraction of system memory. So, if there are several shortcut icons placed on the desktop then they will consume huge system memory. As a result, you should keep only the recycle bin and some of the frequently used applications on the desktop.

Minimize the size of recycle bin: By default recycle bin occupies more computer memory. You can alter the memory size of the recycle bin to a lower value to make your system fast.

Turn off screensaver and wallpapers: Screensavers and wallpapers occupy a large volume of system’s memory. So, to improve the performance of your PC you can turn off the screensaver and keep images of small file size as wallpapers.

Regularly delete temporary files from your PC: Temporary files are voracious eaters of computer memory. You can improve its performance by removing the temporary files at regular intervals. Windows XP provides “Disk Cleanup” utility that can automatically clean up disk space for all the unwanted temporary files stored on your PC.

Defragment your PC’s hard disk: Defragmenting a hard disk can help in improving the performance of your PC. The process of defragmentation frees up space on the hard disk and can automatically arrange the data stored on it thereby improving its performance. You can use the “Disk Defragmenter” utility provided in the Windows XP operating system and improve the performance of your PC.

Refreshing your desktops at regular intervals will help a lot in improving the speed of your PC. The process of refreshing a desktop removes all the unused files from your computer RAM, hence improving the computer speed.

Firewall Configuration

2010-01-28T01:43:00.001-08:00

A firewall is a device or a set of devices, which can be implemented in any of the hardware, software or both. All the messages passing through the firewall are verified to meet some level of security criteria.

It acts as a computer security barrier, which analyzes all the incoming and outgoing traffic to and from your computer or network based on the firewall settings. There are some common types of firewalls like: Application level gateway, Packet filtering firewall, Circuit gateways and Hybrid firewall.

Application level gateway firewall works on the application layer of the protocol stack. It works more intelligently than the packet filtering firewall. Packet filtering firewall examines the information contained in the header of the message packets.

There are some factors based on which the filters can be added or removed from the firewall:

1. IP address

2. Ports

3. Protocols

IP address: Every computer connected to Internet has a unique IP address. The firewall configuration can be customized to block any IP address so that your computer will not allow any kind of communication to take in between.

Ports: The firewall can be configured to allow or block messages from any port number.

Protocols: There are some commonly used protocols like IP, HTTP, TCP, FTP, and SMTP etc., which can be included in the firewall filter.

Some operating systems, such as Microsoft Windows offer built-in firewalls that are turned on by default to block all the incoming threats from Internet. There are several other third party firewalls available. You can choose any one the firewall to replace the default firewall in Windows.

Install Anti-virus

2010-01-25T01:37:00.001-08:00

With the increasing pace of Internet usage worldwide, the rate at which the Computer Security systems are being infected is also increasing. Not only the users connected to Internet are infected, but the non-Internet users are also being attacked at the same rate with the use of infected portable storage devices like floppies, CD/DVD, USB flash drives and other for transferring files, data, and other documents among different computer systems.

There has been a tremendous growth in the number of malicious codes developed and spread on Internet. There has been a growth in the virus, spywares, Trojan horse, worms, adware, key loggers and other similar threats. To tackle with this increasing growth of virus and other malicious code on Internet, anti-virus software are simultaneously developed and updated.

In today’s scenario the anti-virus software comes bundled with several additional programs such as firewalls, and spyware removal tools so as to provide a higher level of security to the computer users.

The first line of defense to protect your PC is to install some good anti-virus software carrying the feature of automatic update. The reason behind installing anti-virus software with the automatic update feature is to get the latest protection against the newly released viruses and other malicious codes. The next step is to update the anti-virus with the latest virus definitions.

The install anti-virus software compares the binary code of the content stored on the computer hard disk against the database of virus definitions. When the anti-virus software detects the similar binary code of the virus on the hard disk then it report it as the presence of virus. So, if the virus definition database is updated with the latest virus definitions then your computer system will remain protected against the latest virus attacks.

Common computer problems and Easy fixes

2010-01-14T10:13:00.001-08:00

If you have computer, then you have probably face these computer problems before. Once you purchase a computer, you must accept that sooner or later it will eventually crash due to a virus or some other massive error. If someone told you that your computer will last more than a decade, don’t believe it because it is just a myth or another sales pitch. But of course, you should take care of it if you want it to last for its third year without any defects. However, there are many people that would prefer to buy a new computer than spend some time trying to fix or figure out the problem with their laptop or desktop.
Usually you will need some kind of maintenance because your computer will tend to lose its original speed and performance. Well, here are some if the common problems that a computer user usually experience. Most of the time the biggest problem that your computer has is YOU – the owner or the user. There are many people that neglect the first signs of computer problems. You shouldn’t neglect those simple maintenance tasks that can enhance or prolong the life of your computer.
1. Computer speed or performance has slowed. There are several reasons why this happens to your computer. Lack of maintenance, fragmented data, corrupted registry, spyware, and unnecessary loading of computer programs and services can surely affect your PC speed and performance. Managing your programs and cleaning your registry can easily boost your computer’s performance speed up to 30%.
2. Computer system freezes and blue screens of death. You need to do some serious diagnostic procedures to effectively know the problem with your computer. Computer virus or spyware are maybe some of the reasons to your computer. Update your anti-spyware removal immediately to avoid this kind of problem and thoroughly scan your computer to see if it has any viruses or spywares. If you find that your computer is free from spyware then updating your hardware drive is the next step. Hardware drives makes it easier for your computer to effectively communicate with other hardware components. Without an updated driver the CPU locks up and may cause problems when you are using your computer. If that doesn’t work try to increase your Computer RAM to help avoid computer freezes. By increasing the RAM you get more use out your computer's computing power.
3. The computer keeps on rebooting again and again. This kind of problem is usually associated with hardware issue. Faulty power supply is usually the cause of this problem. Dirty or defective cooling fan is another reason why your computer is rebooting spontaneously. When your computer is trying to cool itself when the fan is defective it automatically switches off. Dust that accumulated in your computer can trap the heat inside which makes it hotter. What you should do is to clean the fan and make sure that it is running properly. Do not forget to check your power supply.
4. Noises and vibrations. This one is almost certainly that you have hardware issue. High pitched noises can be caused by electronic components. Whatever the reason, you conduct a small investigation. Unplug your computer and remove the case and run the computer to discover the origin of noise. If a loose wire or faulty fan is not the one that is making the noise then it may be time to call a computer tech to help you with your problem.
5. Your browser home page changed itself. It is known as "high-jacking" which is also caused by a Spyware installed on your system. The spyware in your computer installed a java script into your web browser that tells your browser to change settings hence changing the default home page of your browser. What you can do is to run an anti-virus or spyware program to remove the spyware from your computer. All of the problems stated in this article can be avoided easily by simply maintaining your computer.

Are you looking antivirus support to remove spyware embedded in PC?

2010-01-12T13:34:00.000-08:00

Are you looking antivirus support to remove spyware embedded in PC? The typical computer purchase usually comes with some form of installed antivirus software, but it is worth noting that these programs cannot deal with a wide variety of threats such as adware and spyware simply because they cannot detect and destroy them.

Antivirus support program is capable of detecting them while they run. However, you may also want to take note that different programs have different ways of scanning, with some scanning the system memory that the applications use while others scan the files directly to try to detect malware.

Another way Spyware generally costs the user a lot of time not only by slowing down the PC but also displaying many pop up advertisements that distract the user. Also, people tend to spend a lot of time looking for solutions to spyware removal problems online. There are many programs online that can help you scan your computer system for malware and viruses, but not many can permanently get rid of all the detected malicious software.

Some people want to try removing spyware on their PCs manually but usually do not end up with very good results. Some even end up deleting the wrong entries and damaging their computer permanently.

Are you looking for Spyware Remove?

Find Spyware & Adware Removal support on the market now at http://www.iyogi.ca/virus-removal-support/ first!

Computer install to get the desirous software

2010-01-05T23:13:00.000-08:00

In today’s computer world no software is the ultimate one. As developer are working deliberately to give the best to the users. Hence, computer install is an essential part, both for beginner and the experts.
For critical software install user can take the help of reputed organization who are offering remote support for installation purpose. But, you must be aware of some general installation procedure so that you don’t have to frequently call them up.
Let’s get acquittal with installation of some important software program on your computer.
Installation for Security software and web browsers
Users can make use of CD/DVD of the latest security software like Windows Defender, Spyware Doctor, No adware and so on. For browser you have plenty of options, you can go for Firefox, Opera, IE 8. If you have the internet connectivity you may go for online download from authentic sites. General steps can be followed as:
STEP 1. Download and save the startup program to a desired location.
STEP 2. Run the setup file and proceed on following the prompts.
STEP 3. Accept the agreement and enter the suitable key words.
STEP 4. Click on “Finish.” Restart your system.
Communication has been revised well with the latest email clients. Programs like email client can be installed internally from the web browser.IE 8 have been designed to automatically launch your default email client.
However, if you have the ambition to install a different email client on your computer, you can change your default client in the browser's Internet Options menu. Proceed as follow:
STEP 1. Explore the Internet Explorer.
STEP 2. Navigate on to the "Tools" menu and select "Internet Options."
STEP 3. Select the "Programs" tab.
STEP 4. Click the button "Set Programs." Select "Set Your Default Programs" from the window that appears.
STEP 5. Select your email client from the list of programs on the left side of the screen. Next, click "Choose defaults for this program."
STEP 6. Check the box next to "Mailto" and click "Save."
Hence, you have got your preferred email client installed on your computer. Hope, that the above computer install article would be useful for you.

Repair Your HP Computers Easily Through Online HP Computer Support

2009-09-24T03:35:00.000-07:00

Very recently, I met a friend on Facebook, which had begun to work outside the home after a long hiatus from his regular assignment in a consulting firm. While chatting with her, I realized that "working from home sounds much simpler than it really is! Apart from well entrenched himself juggling routine and convince everyone in the house you are working hard, but also requires some significant investments in communications hardware, not to mention technical support. Had just come from a hard day of trying to get rid of your HP computer some heavy errors that had invaded his system. She recalled with sadness the full support of HP wonderful team that was available in their previous office. It was only after he signed for some HP support high-tech was able to breathe easier!

While you can access the HP support team online or call the HP support line and without consulting HP support professional high-tech to your questions, it is appropriate that you explain to your question and to that you obtain relevant and complete solutions. HP Support Forum for consumers is a way for customers to help each other find answers, solve problems and make the most of your HP products and well worth a visit. For a user like me, this solution may be a little difficult as most of the time I have no idea what is wrong! So how the hell do I ask HP computer support to help me?

Also, for me, as a user of HP's work outside the home, I would have just the solution of urgent problems of fire or emergency, but more importantly, prevention and high-tech diagnostic HP support. Basically, I am a customer of HP software support technician 24 / 7!

We must say that having your "own" HP tech support person available to you 24 / 7 can be much more comforting. I need peace of mind and in perfect working the systems to get my work on time, every time! So I was very happy to discover that there are some providers who will enroll you for a flat fee and provide appropriate HP support technical team, while you're at home. This means that their problems are being diagnosed by an HP representative highly trained technical support one by one.

Moreover, maintaining your HP computer is staffed by highly qualified HP support team. They look at all aspects of security and software updates and make sure your PC is clean, virus free, and good performance. Some providers also offer HP support of high technology for peripherals, ie, its printers and scanners to name a few.

Another interesting service offered by these days for domestic users with HP support for problem solving, prevention, diagnosis and technical support is to optimize your PC or tune-ups. An HP computer support professional will ensure that your system is not overloaded and therefore slow and lazy. I mean, how many times have happened to you? Would not it be just great to have a system that moves at the touch of a key lethargy page load!

Having done my homework on HP Tech support for HP PC is available and properly updated with the wide range of computer support services offered by HP, I feel a little encouraged to leave and start accepting certain tasks. Though I was spoiled for many years in the corporate world, where IT colleagues provided great support team of HP 24 / 7, it feels good that I have my small army of trained and qualified professionals to help turn HP, 24 / 7!

Another interesting service offered by these days for domestic users with HP support for problem solving, prevention, diagnosis and technical support is to optimize your PC or tune-ups. An HP computer support professional will ensure that your system is not overloaded and therefore slow and lazy. I mean, how many times have happened to you? Would not it be just great to have a system that moves at the touch of a key lethargy page load!

Having done my homework on HP Tech support for HP PC is available and properly updated with the wide range of computer support services offered by HP, I feel a little encouraged to leave and start accepting certain tasks. Though I was spoiled for many years in the corporate world, where IT colleagues provided great support team of HP 24 / 7, it feels good that I have my small army of trained and qualified professionals to help turn HP, 24 / 7!

For more information click given below link..
HP Support

Should I Buy Vista Or Wait For Windows 7?

2009-09-21T04:37:00.000-07:00

Windows 7 is worth the wait. That's what Microsoft and the developers leading the masses are saying when asked about Microsoft's next operating system that is said more to the needs of consumers that Windows Vista does. This post focus on microsoft support about windows 7 and vista.

They are also open beta testing in the near future, so that users can draw the attention of developers of the problems encountered before the official launch of the program. Many improvements are being made according to past problems that customers have experienced. The new features are added, including improved startup performance, handwriting recognition, and support for virtual hard disks.

Everyday tasks are easier, such as web browsing or writing a simple text document. Microsoft says it is working to enable users to perform actions on their computers that were previously impossible. They make sure that Windows 7 will run on any computer at the time in development is completed.

Software that has been working on Windows Vista definitely work on Windows 7, so it is great news for companies that have had to update its software products to make them compatible with Windows Vista.

The name of the next operating system caused some confusion among users because Microsoft has reported more than seven operating systems. On 7 Windows 7 refers to an internal numbering and not the quantity of products under the Windows flag.

Windows 7 not only offer improvements in earlier operating systems, but completely new capabilities never before seen. The visual effects are also improved, although it focuses mainly on the taskbar. Programs and software will run smoothly, and what is considered normal in Vista mistakes no longer occur. Microsoft is primarily focused on the stability of Windows 7, so it is more reliable than any of the programs before the date.

The beta test began with a public beta in late 2008 or early 2009 will be used by Microsoft for information about compatibility and user experiences with Windows 7.
The operating system appears promising as it promotes development. With claims of past problems to be fixed and improvements made and new capabilities added, Windows 7 is probably the best product from Microsoft yet.

Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

2009-09-17T02:49:00.000-07:00

New York, NY (PRWEB) September 16, 2009 -- iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7 operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support - potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface

Additional survey findings reveal:

* 58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista

* Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

How to Conserve Battery Power in Windows XP

2009-09-03T02:57:00.000-07:00

This post provide some tips to Conserve Battery Power of your laptop if you are using Windows XP. This Windows XP support tips help you to conserving Battery Power.

Is your battery powering your Windows XP laptop requiring a recharge almost constantly? Here are some things you can do to cause Windows XP to use less power:

1. First, check your battery to make sure it is completely holding its charge. This normally can be done by first completely charging your battery, turning your computer completely off, unhooking the battery, then performing a test on the battery by pressing a button or looking at a small display as per your computer manufacturer's instructions.

2. Stay offline when necessary. Network communications may put a drain on battery power.

3. Unhook USB devices whenever not in use - they can zap power.

4. Disable all background processes that you don't need, such as the clock or a background disk defragmenter. DO NOT disable firewalls or antivirus software as removing these programs can cause a security risk!

5. Change the screensaver to the "Blank Screen" screensaver. There's no need wasting power displaying fireworks or marquee text when your computer isn't doing anything important.

6. Though you shouldn't disable your antivirus software, don't schedule complete system scans until your computer is plugged in. Same for spyware scans.

7. Most importantly, when your computer is not in use, either shut it down, put it in standby, or hibernate it.

How to Troubleshoot Windows XP Professional

2009-08-26T00:25:00.000-07:00

Windows XP Professional is the professional-grade version of Microsoft's Windows XP operating system. Some features that are included on the Professional version that do not appear on the Home edition include remote desktop, file system encryption, multiple language support and personal web server. Some issues you may have to troubleshoot in Windows XP Professional include start-up difficulties, shutdown problems and error messages. this post provides operating system support to fix windows XP professional.

Analyze the error code by logging onto the Microsoft Support website. If you receive an error message, you can look up the code as well as the fix for the Windows XP Professional operating system. Some examples include 0xC0000218 and 0x000000C2, both stop errors.

Return the computer to a restore point. Restore points can be used to return your computer to a former version before the Windows XP error occurred. Open the "System Tools" menu found under "Accessories." Choose the "Select a Restore Point" option and browse the list of past dates and times that restore points were created. Highlight any point that occurred prior to the operating system issue and click "Confirm Restore Point Selection."

Access the last known configuration of Windows XP Professional that worked. To do this, press F8 at start-up. Highlight "Last Known Good Configuration" and press "Enter."

Restart your computer in Safe Mode to troubleshoot Windows XP Professional. Once in this mode, you can change or delete drivers to fix the OS issue. To start in Safe Mode, press the F8 key during start-up. Choose "Safe Boot" from the "Windows Advanced Options" menu.

Reinstall the Windows XP Professional software. You may need to reinstall the OS if you are unable to troubleshoot the issue with less-aggressive methods. To reinstall Windows XP, make a back-up disc of your programs and files. Then insert the original installation disc and follow the instructions provided by the on-screen wizard that pops up.

Switch the Mouse Buttons for Left-Handed Users

2009-08-20T03:32:00.000-07:00

This section I am going to discuss computer repair services and tips to Change Windows XP's mouse button orientation to better-suit left-handed users.

In Windows XP, the left mouse button defaults to selecting or double-clicking items. The right mouse button pops up alternate menus depending on where the mouse pointer is positioned. Left-handed mouse users may find this irritating, finding the right mouse button easier to click than the left. If so, you can make the right mouse button act like the left one, and vice versa.

Follow the Steps:

1. First, open Windows XP's Mouse Control Panel.

2. On the "Mouse Properties" multi-tabbed dialog box that follows, select the "Buttons" tab.

3. Check "Switch primary and secondary buttons".

4. When done, press "OK" to close the dialog box.

How to List All Available Video Card Modes

2009-08-17T04:40:00.000-07:00

Quickly list all display modes, including resolution, color depth, and refresh rate, supported by your video card.

If you are troubleshoot Windows XP display issue, you may want to quickly display which display modes (screen resolution, color depth, and refresh rate) are supported by your video card. With this list you can determine if expected modes are not supported by Windows, possibly resulting in searching for an updated driver.

Follow the steps
1. Right-click an empty area of your Desktop and choose "Properties".

2. When the "Display Properties" multi-tabbed dialog box appears, click the "Settings" tab.

3. Click the "Advanced" button.

4. When the video card dialog box appears, click the "Adapter" tab.

5. Click the "List All Modes" button. A "List All Modes" dialog box will appear.

How to Display All Login Sessions and Associated Processes

2009-08-12T04:05:00.000-07:00

This post provide steps to Show a list of user and system login sessions at the Windows XP DOS command prompt. This provide Computer support tips to Dispaly Login Session.

Even if you are the only user logged into your Windows XP machine, other sessions exist including ones for network and local services.

The logonsessions command can display detailed information about all such login sessions at the command prompt.

Simply download the file LogonSessions.zip, unzip the contained executable to your main Windows directory, and access session information with the following command at the DOS prompt:

logonsessions

Information on each session includes its ID, user name (if applicable), authorization package, logon type (such as service or interactive), login time and server, and DNS domain (if applicable).

By adding the -p parameter you can also view the filenames and PIDs (Process IDs) of each process opened by each logged in session:

logonsessions -p

Download LogonSessions

How to Access Control Panel from Start Menu as Submenu

2009-08-11T00:00:00.000-07:00

This post provides tips ,to Access the Control Panel as a submenu from the Windows XP Start Menu.To access Windows XP's Control Panel, you normally have to click the "Start" button, select "Control Panel", wait for the Control Panel to load, and then choose your desired configuration option. This blog provide Computer support tips to access control panel as a sub menu.

However, if you regularly tweak your system settings, you might rather have Control Panel options displayed on the Start Menu as a submenu, just like the submenu for "All Programs". To make this change:

1. Right-click an empty area of the Taskbar and choose "Properties".

2. When the "Taskbar and Start Menu Properties" multi-tabbed dialog box appears, click the "Start Menu" tab.

3. Make sure that the "Start Menu" radio button is selected, then click the "Customize" button.

4. The "Customize Start Menu" multi-tabbed dialog box will appear. Click the "Advanced" button.

5. Underneath "Start menu items" and underneath "Control Panel", click the "Display as a menu" radio button.

7. Click "OK" on the dialog boxes to close them.

Now, if you click "Start" - "Control Panel", all of your options are easily accessible.

How to Create Desktop Background Slide Show

2009-07-30T00:15:00.000-07:00

This post provides windows 7 support to create desktop background slide show using your own picture. You can have a slide show (a rotating series of pictures) as your desktop background. You can use your own pictures or pictures that Windows provides as part of a theme.

Create Slide Show Using your own Picture

1.Find the pictures that you want to include in your slide show. All of the pictures must be located in the same folder.

Open Desktop Background by clicking the Start button Picture of the Start button and clicking Control Panel. In the search box, type desktop background, and then click Change desktop background..

2.If the pictures that you want to use aren't in the list of desktop background pictures, click the Picture location list to view other categories, or click Browse to search your computer for the folder where the pictures are located.3. Select the check box for each picture that you want to include in your slide show.

By default, all of the pictures in a folder are selected and will be part of the slide show. If you don't want all of the pictures in the folder to be included, do one of the following:

Clear the check box for each picture that you want to remove from the slide show.

Press the Ctrl key, and then click each picture that you want to remove. Only the selected pictures will appear in the slide show.

To create a slide show of pictures on the desktop, you must select more than one picture. If only one picture is selected, the slide show ends and the selected picture becomes the desktop background.

4.Do one or more of the following:

1.Click an item in the Picture position list to crop the pictures to fill the screen, fit the pictures to the screen, stretch the pictures to fit the screen, tile the pictures, or center the pictures on the screen.
2.Click an item in the Change picture every list to choose how quickly the slide show changes pictures.
3.Select the Shuffle check box to have the pictures appear in a random order.

5. Click Save changes.

In News: iYogi Re-Defines Technical Support – BizTech2.com

2009-07-29T00:44:00.000-07:00

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

Source : BizTech2.com

User Account item can not open in Control Panel

2009-07-26T21:24:00.000-07:00

This post provide windows XP support to fix If you can not open User account item in control panel on windows xp based computer. You may not be able to open the User Accounts item in Control Panel on a Microsoft Windows XP-based computer. Additionally, you may receive an error message that resembles the following:

Wrong number of arguments or invalid property assignment

To fix this problem, use the regsvr32 command to register the .dll files. To do this, follow these steps:

1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following commands, press ENTER after each command, and then click OK when a message says that the registration is successful:

Regsvr32 jscript.dll
Regsvr32 nusrmgr.cpl
Regsvr32 /i mshtml.dll
Regsvr32 themeui.dll
Regsvr32 Vbscript.dll

How to Create a New User Account in Windows Vista

2009-07-21T04:11:00.000-07:00

If you want to share your computer to many users and want to create a new users account in windows vista. This post provide technical support tips to create new user account in windows Vista operating system.

Follow the Steps
1. Click Start (its disguised as the little Windows logo ball at the bottom left of the screen)
2. Select Control Panel
3. Choose Add or remove user accounts under User Accounts and Family Safety
Note: If you have switched from the Vista Control Panel to the Classic View, you will choose User Accounts and then click Manage another account
4. If you are prompted with a User Account Control (UAC) authorization, click Continue
5. Click on Create a new account
6. Type a name for the new user account
7. Select the account type for the new account
* Standard user is the recommended option for most users and the default choice in Windows Vista
* Administrator accounts have complete access to the operating system and may lead to unwanted system changes or elevated privileges for malware attacks. Use the Administrator account only when necessary.
8. Click the Create Account button
9. It appears that you are done, but if you want to make the account secure there are a few more steps. Windows Vista creates the user account without a password by default
10. Click on the user account you just created to make changes to it
11. Choose the Create a password option
12. Enter a password in the New password field
Note: Choose a secure password that you can remember, but that can not be easily guessed or cracked
13. Enter the password again in the Confirm new password field
14. As an option, you can also enter a password hint in the Type a password hint field
Note: The password hint is displayed after failed logon attempts. Be careful how explicit your hint is because anyone else attempting to log on to your PC will also be able to see the password hint. You don't want the hint to be so obvious that anyone can guess your password.
15. Click the Create password button

How to Adjust Display Settings

2009-07-15T03:35:00.000-07:00

This post provide computer help if you are unable to change your display settings, the display adapter may be corrupted.Try the following steps to resolve this issue:

1. Open System Properties in Control Panel and click the Hardware Profiles tab. Highlight the hardware profile that is marked (current), click Copy, then enter a name for the new profile such as "Test."
2. Restart the computer in Safe Mode. To do this, click Start, click Shutdown, click Restart, press F8 when you receive the "Starting Windows" prompt, and then click to choose Safe Mode from the Startup menu.
3. When you receive a prompt to choose a hardware profile to boot into, click the Test profile and allow the computer to boot into Windows.

NOTE: This hardware profile will allow you to make changes to Device Manager without damaging the original hardware configuration.
4. Open System Properties again and click the Device Manager tab.
5. Click the plus sign ("+") next to Display Adapters to view the list of device drivers.
6. Click the display adapter that is listed and click Remove. Click OK when you receive the "Warning: You are about to remove this device from your system" prompt.
7. If there are multiple display drivers listed, do the same steps for each device.
8. Close System Properties, then click Start, click Shutdown and then click Restart to restart the computer.
9. When you receive the Hardware Profile prompt again, click Test. Windows should detect a display adapter during startup and you will receive either a prompt to restart the computer to complete the device installation, or a prompt to provide a manufacturer disk to install the drivers.
10. When you restart again, click the Test profile again and try adjusting the display settings from the Settings tab of Display Properties in Control Panel.
11. If your issue is resolved, then you may delete the Test hardware profile from System Properties and perform the same set of steps to remove and redetect the display driver when you restart into your original hardware configuration.
12. If these steps do not correct the problem, then remove the Test hardware profile and see the section in this article entitled "Contact the Manufacturer of the Display Adapter."

Repair Error Messages to Increase Your PC Performance

2009-07-09T03:59:00.000-07:00

If you are bothered enough by frequent error messages occurring on your computer, you need to take steps to nip them into bud for once and all. Although most error messages are not as dangerous as they seem to be but you must take them as warning of a failure of either your PC hardware or software. In case, you come across a real nasty error, you must take care to eradicate it under an expert's guidance.

With the emergence of computer support companies, availing best services fro your computer is no difficult task. They can help you with any kind of error messages. As such, computer error messages are classified according to their type mentioned below:

• Hardware related Error Warnings and Codes: This is one of the most dangerous for your computer's health. Irrespective of how well you try keeping virus and malware at bay from your PC, you can loose everything if your PC has a hardware failure. In case you system is showing alike (for ex: Blue Screen of Death) errors, you must back up all your important data as soon as possible. Indeed, you don't need to worry regarding this too. Computer support companies have provisions for data back-up services as well.

• Operating System related Error Warnings and Codes: As signified by the title, these types of error codes indicate serious problems with your computer operating system. This can include errors within your computer registry which serve as a repository for vital information about your computer hardware, installed programs and settings. Registry repair is also one of the common services available with online computer support vendors.

• Specific Program related Error Warnings and Codes: These types of errors generally bother you when you use a particular program that shows incompatibility with your computer operating system thereby resulting in errors. At times, you may try reinstalling the program or downloading updates for that software to prevent errors disturbing your system's functionality. If the problem still persists, you can consider taking the help of computer repair technicians. Since they daily come across such problems, they know each and every aspect to deal with computer error issues.

Source: http://EzineArticles.com/?Repair-Error-Messages-to-Increase-Your-PC-Performance&id=2257895

How to configure automatic updates by using Group Policy

2009-07-03T03:37:00.000-07:00

This post provide technical support to Configuring Automatic Updates by using local Group Policy. Group Policy is a powerful tool for controlling the configuration of desktops and servers on an Active Directory network, but Group Policy's lesser cousin, Local Group Policy, can also be useful to know about. In a domain environment, Group Policy objects (GPOs) can be linked to domain, organizational unit (OU), and site containers to control hundreds of settings for users and computers in these containers.

Configuring Automatic Updates by using local Group Policy

1. Click Start, and then click Run.
2. Type gpedit.msc, and then click OK.
3. Expand Computer Configuration.
4. Right-click Administrative Templates, and then click Add/Remove Templates.
5. Click Add, click Wuau.adm in the Windows\Inf folder, and then click Open.
6. Click Close.
7. Under Computer Configuration, expand Administrative Templates, expand Windows Components, and then expand Windows Update.

The Configure Automatic Updates policy appears. This policy specifies whether the computer receives security updates and other important downloads through the Windows Automatic Updates feature. The settings for this policy let you specify if automatic updates are enabled on the computer. If the service is enabled, you must select one of the three configuration options.
8. To view the policy settings, double-click the Configure Automatic Updates policy.
9. To turn on Automatic Updates, click Enabled in the list of options that appear at the top of the Setting tab.

If you click Enabled, you must select one of the three configuration options that are listed in step 10.
10. Select one of the following three options:
* 2 - Notify for download and notify for install

When Windows finds updates that apply to this computer, an icon appears in the notification area, and a message appears that states that the updates are ready to be downloaded. If you click either the icon or the message, the option that you use to select the updates you want to download appears. Windows downloads the selected updates in the background. When the download is complete, the icon appears in the notification area again, and a message appears that states that the updates are ready to be installed. If you click either the icon or the message, the option that you use to select the updates you want to install appears.
* 3 - Auto download and notify for install

Note This setting is the default setting.

Windows finds updates that apply to your computer, and then downloads these updates in the background.The user is not notified or interrupted during this process. When the download is complete, the icon appears in the notification area, and a message that states that the updates are ready to be installed appears. If you click either the icon or the message, the option that you use to select the updates you want to install appears.
* 4 - Auto download and schedule the install

To specify the schedule, select the appropriate options in the Group Policy Settings dialog box. If you do not specify a schedule, the default schedule for all installations is used. This schedule is every day at 3:00 A.M. If any one of the updates require you to restart the computer to complete the installation, Windows restarts the computer automatically. (If a user is logged on to the computer when Windows is ready to restart it, the user is notified that Windows will restart. The user can chose to delay the restart operation.)

If you select 4 - Auto download and schedule the install you can set a recurring schedule. If you do not set a schedule, all updates are downloaded and installed every day at 3:00 A.M.
* Other Options

Additionally, you can select either the Disabled option or the Not Configured option. If you select Disabled, an administrator must download and install any available updates manually from the Microsoft Windows Update Web site.

If you select Not Configured, the status of Automatic Updates is not specified at the Group Policy level. The status is either "enabled" or "not enabled." However, an administrator can still configure Automatic Updates by using Control Panel. Control Panel includes the same settings that are available in Group Policy.

Note An updated Administrative Template (.adm file) is now available for use with the Automatic Updates feature in Windows Server 2003 and the Software Update Services (SUS) Service Pack 1 (SP1) client. This updated policy file adds two new policies:

* Reschedule Automatic Updates scheduled installations
This policy specifies the time that Automatic Updates has to wait after the computer starts, before it proceeds with a scheduled installation that was missed previously.
* No auto-restart for scheduled Automatic Updates installations
This policy specifies that Automatic Updates will wait for the computer to be restarted by any user who is logged on to complete a scheduled installation. If this policy is not used, the computer restarts automatically.

How to Create FAT32 Drives

2009-06-17T03:52:00.000-07:00

This post provide windows operating system support to creat FAT32 drivers.In Windows 95 OSR2, Windows 98, and Windows Me, if you run the Fdisk tool on a hard disk that is over 512 megabytes (MB) in size, Fdisk prompts you whether or not to enable large disk support. If you answer "Yes" (enabling large disk support), any partition you create that is larger than 512 MB is marked as a FAT32 partition.

Windows 98 and Windows Me also includes a FAT32 conversion tool that you can use to convert an existing drive to the FAT32 file system. To use the conversion tool,

Follow these steps:
1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Drive Converter (FAT32).
2. Click Next.
3. Click the drive that you want to convert to the FAT32 file system, and then click Next.
4. Follow the instructions on the screen.

Windows vista service pack 2

2009-06-02T03:50:00.000-07:00

Microsoft is ready to release service pack for windows vista, service pack 2 for the windows vista won't hold any significant difference to the other but some really needed bug fixes. It will concentrate upon two things mainly.

1 Support for new hardware, as well as support for new standards and technologies.

2 It also delivers improvements made based on data collected through Microsoft's voluntary Customer Experience Improvement Program.

Features of windows vista service pack 2

1 SP2 has fairly significant updates

This service pack has numerous updates , few example of them are as follows .

1 Windows Vista SP2 adds Windows Search 4.0 for faster and improved relevancy in searches.

2 Windows Vista SP2 contains the Bluetooth 2.1 Feature Pack supporting the most recent specification for Bluetooth Technology.

3 Ability to record data on to Blu-Ray media natively in Windows Vista.

4 Adds Windows Connect Now (WCN) to simplify Wi-Fi Configuration.

5 Windows Vista SP2 enables the exFAT file system to support UTC timestamps, which allows correct file synchronization across time zones.

2 Improved hardware support

As we all know that biggest issue with the windows vista is that is not compatible with several features , so to remove all these issues.

windows vista released service pack 2 was released . this single service pack which applies to both client (Windows Vista SP1) and server (Windows Server 2008) operating systems—since the code base for Windows Vista is shared with that for Windows Server® 2008, a single update can be deployed across your infrastructure. This service model also provides the ability to detect an incompatible driver and block service pack installation, or warn users of any loss of functionality during installation. Other highlights for IT pros include:

Emerging Hardware Support

Bluetooth 2.1 feature pack

Ability to record data on Blu-ray media

exFAT file system now supports UTC timestamps, which enables correct file synchronization across time zones

Support for the new VIA 64-bit CPU

Support for ICCD/CCID smart cards

3 Improvement from the previous experience .

Microsoft take some steps in service pack function a bit better than past upgrades . It is the first Windows Service Pack to work for both the client (Vista) and server (Windows 2008) editions of the operating system in a single update.

SP2 also includes what Microsoft is calling a Service Pack Clean-up Tool. This will permanently delete old versions of files SP2 is updating, helping you reduce clutter and get rid of outdated system files that'd otherwise just take up space.

4 It is for Pro Users

SP2 beta is, as the name suggests, a product still under development. Microsoft is recommending only technology enthusiasts, developers, and IT pros willing to test the software take on the upgrade. General users are advised to wait until the final release, which is set for the first half of 2009

Finding the bling in ‘Bing.com’ Microsoft’s decision engine

2009-06-02T03:12:00.000-07:00

Microsoft said the new service at http://www.Bing.com will begin rolling out over the next day and will be available globally on 3 June.

According to Microsoft, Bing is specifically designed to build on the benefits of today’s search engines, but begins to move beyond this experience with a new approach to user experience and intuitive tools to help customers make better decisions, focusing initially on four key vertical areas: making a purchase decision, planning a trip, researching a health condition or finding a local business.

The result of this new approach, the company said, is an important beginning for a new and more powerful kind of search service, which Microsoft is calling a Decision Engine, designed to empower people to gain insight and knowledge from the web, moving more quickly to important decisions.

It seems what Microsoft is unveiling here could be midway between Google and the newly launched Wolfram Alpha, which endeavours to provide searchers with answers to their queries.

Microsoft CEO Steve Ballmer said that the explosive growth of online content has continued unabated, and Bing was developed as a tool to help people more easily navigate through the information overload that has come to characterise many of today’s search experiences.

Results from a custom comScore Inc study across core search engines showed that as many as 30pc of searches are abandoned without a satisfactory result. The data also showed that approximately two-thirds of the remaining searches required a refinement or re-query on the search results page.

“Today, search engines do a decent job of helping people navigate the web and find information, but they don’t do a very good job of enabling people to use the information they find,” said Steve Ballmer, Microsoft CEO.

“When we set out to build Bing, we grounded ourselves in a deep understanding of how people really want to use the web. Bing is an important first step forward in our long-term effort to deliver innovations in search that enable people to find information quickly and use the information they’ve found to accomplish tasks and make smart decisions.”

How to correct common User32.dll file errors

2009-05-27T04:17:00.000-07:00

When you try to use a program on your computer, you receive an error that includes the User32.dll file in its description. This problem may occur for several reasons. This article contains general step-by-step methods that you can use to try to resolve this problem. The step-by-step procedures in this post will not take very much time to be completed.

What is the User32.dll file?
Windows stores instructions for graphical elements such as dialog boxes and windows in the User32.dll file. The User32.dll file is necessary to the operation of Windows. If this file is damaged, deleted, or removed, the system will no longer work correctly. If a program or a service accesses User32.dll incorrectly, the program or the service will not work correctly.

User32.dll errors are typically corrected by repairing the User32.dll file or by reinstalling the program, the hardware component, or the driver that is causing the error. If these procedures do not correct the User32.dll error, you can restore your computer to a condition before the error appeared by using the Windows System Restore feature.

Error messages are the most common symptom of User32.dll problems. User32.dll error messages describe the source of the error and indicate that the User32.dll file is involved in the error.

program Illegal system DLL relocation

n this example, program refers to the name of a program that caused the User32.dll error message.

This post discusses some common causes of User32.dll error messages. Additionally, this post some common resolution methods. Start with the first resolution method, and if the problem that you are experiencing persists, go to the Technical Support Tips

The User32.dll problem that you are experiencing may be addressed by a Windows product update. To open Windows Update,

Follow these steps:
1. Click Start, and then click Run.
2. Copy and paste (or type) the following command in the Run box, and then press ENTER:

wupdmgr

We recommend that you update your antivirus software after you run Windows Update. For more information about antivirus software that Microsoft supports

How to Enable DualView in Windows XP

2009-05-22T05:46:00.000-07:00

DualView is an extension of the multiple-monitor feature in Microsoft Windows 2000. Some high-end display adapters, and many portable computers, support two interfaces to the same display adapter. In portable computers, this functionality involves the internal display and the external connector for a monitor or other display. DualView enables the two interfaces to display different outputs at the same time.This post provide technical support tips to Enable DualView in Windows XP Operating System

Likely scenarios for DualView include the following:

A user has a portable computer in an office and needs to view data from two programs at the same time. By connecting an external monitor to the portable computer, the user can use both monitors simultaneously from the same computer.

An IT administrator discovers that there is limited expansion space in a computer center. DualView allows the administrator to connect two monitors to one system by using just one display adapter that has two output connectors, as opposed to using multiple adapters.

Follow the steps to enable dual view

1. Right-click on the desktop, and then click Properties.
2. From the Display properties window, select the Settings tab.
3. Select the Display Monitor, and then select the Extend my Windows desktop onto the monitor option.

How to change Langauge In Windows XP

2009-05-19T03:18:00.000-07:00

Some time you need to change your default language. Suppose at the installation time you choose the Arabic as default language and you want to change English. This post provide Step by step technical Support to Change your Default Language.

Follow the Steps

1. Open My Computer
2. Control Panel-> Classic View
3. Open Regional and Language Applets Option
4. Go to Language Tab-> Details
5. Choose the language from drop menu
6. Apply and OK.

Microsoft Windows Malicious Software Removal Tool

2009-05-14T04:24:00.000-07:00

This post provide furthur information about Microsoft Windows Support. It contain the information about Microsoft malicious Software removal tools.

This tool checks your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps to remove the infection if it is found. Microsoft will release an updated version of this tool on the second Tuesday of each month.

The Microsoft Windows Malicious Software Removal Tool checks Windows Vista, Windows XP, Windows 2000, and Windows Server 2003 computers for and helps remove infections by specific, prevalent malicious software—including Blaster, Sasser, and Mydoom. When the detection and removal process is complete, the tool displays a report describing the outcome, including which, if any, malicious software was detected and removed. The tool creates a log file named mrt.log in the %WINDIR%\debug folder.

Note that x64 version of this tool will only run on Vista x64, Windows XP x64 and Windows 2003 x64 computers.

This tool is not a replacement for an anti-virus support product. To help protect your computer, you should use an anti-virus product.

Microsoft will release an updated version of this tool on the second Tuesday of each month. New versions will be made available through this web page, Windows Update, and the Malicious Software Removal Tool Web site on Microsoft.com.

To have the newest versions automatically delivered and installed as soon as they are released, set the Automatic Updates feature to Automatic. The version of this tool delivered by Windows Update runs on your computer once a month, in the background. If an infection is found, the tool will display a status report the next time you start your computer. If you would like to run this tool more than once a month, run the version that is available from this Web page or use the version on the Malicious Software Removal Tool Support Web site.

IYogi Press Release: iYogi Acquires Clean Machine Inc.

2009-05-13T05:27:00.000-07:00

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.ca.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

CONTACT:

iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

The Press Release is available at its source: iYogi acquires Clean Machine Inc.

Tips for fixing common sound problems

2009-05-08T05:19:00.000-07:00

Here are some solutions for getting proper sound from your computer. These solutions can also help if you don't hear any sounds from your computer or from a sound device connected to your computer.

I can’t hear sound from my computer.
Sound from my speakers is crackled or distorted
I have a sound card in my computer, but Windows doesn't recognize it.
I found a new driver for my sound card, but I'm not sure how to install it.
I'm having trouble installing my sound card and wonder if it is compatible with Windows Vista.
I’m having trouble getting a portable music player, microphone, or other audio device to work with my computer.
I've tried all the solutions here and still can't get my sound to work properly.

This post provide step by step technical support instruction to Fix your computer sound problems.

Follow the steps to fix if you can't here sound from your computer

There are a few simple things to check first:
•Make sure your computer has a sound card.

You must be logged on as an administrator to perform these steps.

1.Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

2. Expand the Sound, video and game controllers category. If a sound card is listed, you have one installed. If no sound card is listed, You will need to install one. See Install or remove a sound card.

NoteIf you think you have a sound card installed but you don’t see it under the Sound, video and game controllers category, expand the Other devices category and check any devices listed there.

3.If there is a yellow question mark next to the name of the sound card, there might be a problem. Right-click the name of the sound card, and then click Properties.

4.Click the General tab, and then look in the Device status box to identify problems with the sound card.

•Make sure your speakers are plugged into a working power source and turned on.

•Make sure your speakers are correctly connected to the computer.

On your speakers, find the cable that plugs into your computer. Make sure that the speaker cable is plugged into the speakers and the correct jack on the computer. For example, if the cable is a 1/8 inch cable, there should be a round jack for it on the back of the computer. If it is a universal serial bus (USB) cable, it will plug into any USB port on your computer.

•Make sure that the speaker volume is not muted or turned down too low.

1.Open Volume Control by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Hardware and Sound, and then, under Audio Devices and Sound, clicking Adjust system volume.

2.Under Main Volume, move the slider up or down to raise or lower the volume.
NoteSome mobile PCs have an external volume control on the outside of the case. If you're using a mobile PC, check the external volume control.

•Make sure your headphones are not plugged into the line out (headphone) jack of your sound card or computer (unless you want to be listening with headphones rather than speakers). When you plug in headphones, most computers automatically cut the sound to the speakers.

If these steps don’t solve the problem, check the information that came with your computer and speakers or go to the manufacturer's website.

I will continue with solution of other problems listed in this post.

Windows 7 Release Candidate Toolbar

2009-05-04T03:43:00.000-07:00

Windows 7 Release Candidate is released to consumers on Tuesday. one days away. I want this post to reflect some of my thoughts as I’ve been using the Beta for a while now, and I’m now preparing for an update to the RC.

First of all, the taskbar pictured above. Lot’s of talking - is it better and whatnot… It’s better, trust me, way better. Surely it takes a while to get used to it, but navigating between windows gets faster. Although, if you are only using a couple of applications at once, and close them when done, you might find no difference. However, as I’m lazy enough to leave all applications running in the background, this makes it all so much easier.

Remember the old taskbar with 20 windows open. Gosh, you couldn’t see shit, and things started getting grouped up (which you at that point weren’t used to). In the end you had no idea where to find things.

Also, searching. Maybe it’s just me, but I feel that Windows 7 puts more focus on searching than previous versions. That’s visible on how I’m using my computer in the daily work too, as I am now used to search for things instead of looking through all my folders. There’s one thing I still miss here though, tagging of files. Photos are ‘taggable’, but I still feel like I want to be able to tag all sorts of files. Does anyone know if this is possible? Hook me up on it.

I just read that the RC will be available for a whole year of free use, so I recommend everyone to take it for a drive - Just to get to know what your future will look like if you decide to stick with the PC, like me.

Related Link
Windows 7 Available for free Download on 5 May
Microsoft gives Windows 7 away free for a year

How to Troubleshoot Windows Vista Error 0x0000007B

2009-04-30T00:32:00.000-07:00

This post provides how to Stop error messages 0x0000007B that may occur when you try to install Windows Vista

A "Stop: 0x0000007B" error message indicates that Windows Vista or Windows Vista Setup cannot access the hard disk that contains the Windows Vista startup files. Typically, this Stop error occurs when Windows Vista cannot locate a compatible driver for the disk controller device. For example, this Stop error can occur if Windows Vista cannot locate a compatible driver for a RAID controller.

You may also receive this error message if one or more of the following conditions are true:
? The hard disk is faulty.
? The hard disk cabling is faulty, or the hard disk cabling is not connected correctly.
? The computer is infected with a boot sector virus.
? The computer BIOS or the disk controller firmware are incompatible with Windows Vista.
? Another program is using the master boot record.

If you receive this Stop error message during a clean install of Windows Vista, it typically means that Windows Vista does not include a compatible driver for the disk controller device. To resolve this issue, you must provide a compatible driver during the installation of Windows Vista. To do this, follow these steps:
1. On another computer or in a dual-boot configuration, download a compatible driver for the disk controller device.
2. Save the driver that you downloaded to an optical disk or to a removable USB drive.

Note If you are running a dual-boot configuration, you can also save the driver to a local hard disk.
3. Start the Windows Vista Setup from the Windows Vista DVD.
4. When you are prompted to select the disk on which to install Window Vista, select the Load Driver option.
5. Follow the prompts on the screen to complete the installation.

If you receive this Stop error message when you try to upgrade to Windows Vista, it also typically means that Windows Vista does not include a compatible driver for the disk controller device. However, it also means that the driver that was used in the previous operating system is incompatible with Windows Vista. Therefore, the driver cannot be reassembled and migrated for use in Windows Vista.

If you receive this Stop error message when Windows Vista tries to restart during Windows Vista Setup, follow these steps:
1. Restart the computer.
2. Roll back the installation to the previous operating system.
3. Check with the disk controller manufacturer for information about the issue. If no additional information is available, download and install the most recent driver that is available.
4. Try to upgrade to Windows Vista again.

Note If the issue persists, perform a clean installation of Windows Vista, and use the Load Driver option.

How to set a system restore point in Windows XP

2009-04-27T06:01:00.000-07:00

Sometimes, a new program can make your computer behave unpredictably, and uninstalling the program does not help. Windows XP has a feature known as System Restore that can help. You can use System Restore to select a time when your computer is working as you want. This is known as a system restore point. Then, if something goes wrong with your computer, you can use the system restore point to restore your computer back to when it was working. When you restore your computer, you will not lose any recent work, such as documents and e-mail. This post describes a brief step-by-step method and technical support that is easy to follow for setting up a system restore point in Windows XP.

Setting a restore point lets you select a point in time when your computer is working as you want. Then, you can use the restore point to undo any unwanted changes to your computer in the future.

This method is rated: Easy.

To set up a restore point, follow these steps:

1. Close any programs that are open.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. The System Restore Wizard opens.

Note If the System Restore Wizard does not open, the System Restore feature may be turned off. To turn System Restore on, see the "More Information" section in this article.
3. Click Create a restore point, and then click Next.
4. In Restore point description box, type a description for the restore point. Use a description that is easy to understand. If you are creating a restore point before you install specific software or hardware, you could use that information in the description.

Note The date and time are automatically added to your restore point. Therefore, you do not have to use them in your description.
5. Do one of the following:
* To finish creating this restore point, click the Create button. The System Restore Wizard notifies you when the restore point is created.
* To stop creating a restore point and to return to the Welcome to System Restore page, click the Back button.
* To stop creating a restore point and to exit the System Restore Wizard, click the Cancel button.
6. When you are finished, click the Close button.

Windows XP support for the Opteron processor

2009-04-22T04:41:00.000-07:00

This post outlines the computer support policy for using 32-bit Microsoft Windows XP with the Advanced Micro Devices (AMD) Opteron processor.

Microsoft Product Support Services will support x86-based Windows XP Home and Professional versions when they run on AMD Opteron-based systems. The level of support for Windows XP on specific hardware is determined by one of the following criteria:

Whether the hardware and drivers have completed the Microsoft Hardware Logo Program
Whether the hardware is listed on the Hardware Compatibility List (HCL)

To download the latest Windows HCL, visit the following Microsoft Web site:
http://www.microsoft.com/whdc/hcl/default.mspx

For more information about the support of non-HCL hardware, click the following article number to view the article in the Microsoft Knowledge Base:
Microsoft support policy on hardware not on Windows NT HCL

Note the following about AMD64-based systems:

AMD64-based systems can run both 32-bit versions of Windows and any 32-bit application that is supported by x86-based systems.

32-bit versions of Windows on AMD64 cannot execute 64-bit code. Running 64-bit code requires a 64-bit operating system.

AMD64 processors cannot run Microsoft Windows XP 64-Bit Edition for Intel Itanium processors. The differences in architecture between the two processors prevent each from running Windows XP compiled for the other one.

How to Rename Recycle Bin on Windows

2009-04-16T05:47:00.000-07:00

This post provides technical support for rename the Recycle Bin. How irritating is that when you want to do something from your own machine and you can not do it just because the programmer didn't give you the facility? Let's say one fine morning you said, I will rename 'Recycle Bin' to 'Use Me' or 'Trash Can'. Can you do it? … Well, you are lucky this time. I will tell you how you can rename your recycle bin:

1. Go to registry by clicking on Start menu -> run
2. Type regedit
3. Go to: HKEY_CLASSES_ROOT/CLSID/{645FF040-5081-101B-9F08-00AA002F954E}
or
Press CTRL+F and then at the search box type {645FF040-5081-101B-9F08-00AA002F954E}
4. Right click on default and click on Modify
5. Change the name of Recycle Bin to whatever you want.

You are done!

P.S.- Its always good to be on the safer side before modifying registry settings and make backups.

More Search
How to delete the Recovery Console
Dual Boot Windows on a Shared Partition
FiX Problems with Virtual Memory

Manual steps to remove the Conficker.b variant

2009-04-01T02:49:00.000-07:00

Do not log on to the system by using a Domain account, if it is possible. Especially, do not log on by using a Domain Admin account. The malware impersonates the logged on user and accesses network resources by using the logged on user credentials. This behavior allows the malware to spread.

The Server service should only be disabled temporarily while you clean up the malware in your environment. This is especially true on production servers because this step will affect network resource availability. As soon as the environment is cleaned up, the Server service can be re-enabled.

To stop the Server service, use the Services Microsoft Management Console (MMC). To do this, follow these steps:

1. Depending on your system, do the following:
* In Windows Vista and Windows Server 2008, click Start, type services.msc in the Start Search box, and then click services.msc in the Programs list.
* In Windows 2000, Windows XP, and Windows Server 2003, click Start, click Run, type services.msc, and then click OK.
2. Double-click Server.
3. Click Stop.
4. Select Disabled in the Startup type box.
5. Click Apply.

Remove all AT-created scheduled tasks. To do this, type AT /Delete /Yes at a command prompt.
Stop the Task Scheduler service.

* To stop the Task Scheduler service in Windows 2000, Windows XP, and Windows Server 2003, use the Services Microsoft Management Console (MMC) or the SC.exe utility.
* To stop the Task Scheduler service in Windows Vista or in Windows Server 2008, follow these steps.

For more about Manual Removal of Conficker visit on Virus Removal Center

FiX Problems with Virtual Memory

2009-03-25T05:10:00.000-07:00

This post provide further information about computer repair services for computer issues. today topic focus on . It may sometimes happen that the system give ‘out of ’ messages on trying to load a program, or give a message about space being low. Possible causes of this are:

The setting for Maximum Size of the page file is too low, or there is not enough disk space free to expand it to that size.

The page file has become corrupt, possibly at a bad shutdown. In the settings, set to “No page file,” then exit System Properties, shut down the machine, and reboot. Delete PAGEFILE.SYS (on each drive, if more than just C:), set the page file up again and reboot to bring it into use.

The page file has been put on a different drive without leaving a minimal amount on C:.

There is trouble third party software. In particular, if the message happens at shutdown, suspect a problem Symantec’s Norton Live update, for which there is a posted here. It is also reported that spurious messages can arise if NAV 2004 is installed. If the problem happens at boot and the machine has an Intel chipset, the message may be caused by an early version (before version 2.1) of Intel’s “Application Accelerator.” Uninstall this and then get an up-to-date version from Intel’s site.

Another problem involving Norton Antivirus was recently discovered by MS-MVP Ron Martell. However, it only applies to computers where the pagefile has been manually resized to larger than the default setting of 1.5 times RAM — a practice we discourage. On such machines, NAV 2004 and Norton Antivirus Corporate 9.0 can cause your computer to revert to the default settings on the next reboot, rather than retain your manually configured settings. (Though this is probably an improvement on management, it can be maddening if you don’t know why it is happening.) Symantec has published separate repair instructions for computers NAV 2004 and NAV Corporate 9.0 installed. [Added by JAE 2/21/06.]

Possibly there is trouble with the drivers for IDE hard disks; in Device Manager, remove the IDE ATA/ATAPI controllers (main controller) and reboot for Plug and Play to start over.

With an NTFS file system, the permissions for the page file’s drive’s root directory must give “Full Control” to SYSTEM. If not, there is likely to be a message at boot that the system is “unable to create a page file.”

Upgrade with the MSDN Version of Windows XP

2009-03-13T05:41:00.000-07:00

When you try to upgrade Microsoft Windows 2000 Professional to Windows XP Professional by using the MSDN media, you may receive the following error message after your computer restarts the first time to start Text-mode Setup:

Setup was unable to verify drive C:. Your computer may not have enough memory to examine the drive, or your Windows XP CD may contain some corrupted files. To continue, press Enter.

After you press ENTER, you may receive the following error message:

To retry, press Enter. If you are not successful after several tries, quit Setup. Then, to restart setup, copy the Windows XP installation files to your hard disk.

Setup cannot access the CD containing the Windows XP installation files. To quit Setup, press F3.

If you restart your computer and choose the Windows 2000 option on the boot menu, you may receive the following error message on a blue screen:

STOP 0x0000007B (0xED41B84C,0xC0000034,0x00000000,0x00000000) INACCESSIBLE_BOOT_DEVICE

Resolution

To resolve this problem, note that MSDN Universal, Enterprise, Professional, and Operating Systems subscribers can download the final release of Windows XP from the MSDN Web site:

1. Download the ISO CD-ROM image from the following MSDN Subscriber Downloads page:
http://msdn2.microsoft.com/en-us/subscriptions/default.aspx

2. Rename the image file that you downloaded to File name.iso.
3. Double-click the file to start the CD-ROM burning software and burn the image to CD-ROM, restart your computer, and then run Setup.

Although the MSDN DVD version of Windows XP Professional may not work correctly when you try to upgrade from a previous operating system, a clean installation works correctly.

Fix XP Memory Dump File Error

2009-03-06T03:55:00.000-08:00

This post provide technical support for fix memory dump error in windows XP. Windows XP came out as one of the greatest revolutions in the world of computers. The major drawbacks of the windows 98 and other previous versions were removed and new features were embedded. But the problem of Blue Screen errors and memory dump still persist. The annoying factor is that these blue screens lead to a catastrophic system crash and data loss in the Windows. It is therefore necessary to fix XP memory dump as soon as you see it.This post describe how to windows Fix dump file error.

What causes the XP memory dump?

Memory dump is not different from the Blue Screen errors or memory dump issues in the previous version of windows. The stop error messages like 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED or

Beginning of Physical Memory Dump in windows comes when any of the following occurs:

* The .dll files of any of the programs of the applications are missing or corrupt. This causes critical system errors and the system fails to recover from the error. The system crashes completely and the data is lost. This critical system error occurs because, a kernel or a driver running in the Kernel mode or the mode where the programs are actually trusted not to crash crashes. This is a deadly hit to the operating system and the Blue Screen of death appears or the memory dump takes place.
* In Microsoft operating system, the memory is allocated in different places and in different amounts. If there is a deadly and incorrect misallocation of the memory, the memory dump takes place and the system faces the Blue screen of death and there are stop error messages appearing every time you reboot the computer.

How to Fix XP Memory Dump?

Memory dump can also occur because of the RAM issues or because of the communication errors. Whatever be the case, there is a solution. The Memory Dump caused by the hardware can be solved by replacing them. However, in case the Kernel is there in the picture, the registry needs to be cleaned and repaired.

There is different registry cleaner software available in the market and are capable of doing the following tasks:

* Removes unwanted and invalid entries from the registry and helps to Fix XP Memory Dump.
* Fixes registry errors.
* Optimizes the windows based computer performance.
All you need to do is to grab the best registry cleaner software and use it to keep you computer fit and Fix XP Memory Dump. For detailed info on various registry cleaners, visit us at the following site.

If you would like to know what happens to your computer, you can have a free scan by visiting the site, Fix XP Memory Dump and find out he most effective, easiest, and cheapest way to fix and maintain your computer in the same time.

How to Disable or enable the startup

2009-03-03T02:24:00.000-08:00

This post describe how to disable or enable the startup Quick Scan in SAVCE 10.0. In SSC, right-click a server group, client group, or server. Select 'All Tasks', select 'Symantec AntiVirus', and then click 'Client Administrator Only Options'. On the 'General' tab, under 'Scan Options', clear or select the 'Run startup scan(s) when user logs in' check box, and then click 'OK'.

Here some virus removal tips for your computer security purpose. A Quick Scan quickly scans files that are loaded into memory as well as common virus and security risk locations on the computer. By default, a Quick Scan automatically runs upon startup, when virus definitions are updated, and at the beginning of any manual or scheduled scan.

To disable or enable the startup Quick Scan:
1) Start Symantec System Center.
2) Unlock the appropriate server group.
3) Right-click a server group, client group, or server.
4) Select 'All Tasks', select 'Symantec AntiVirus', and then click 'Client Administrator Only Options'.
5) In the 'Client Administrator Only Options' dialog box, on the 'General' tab, under 'Scan Options', do one of the following:
'Client Administrator Only Options' dialog box
a) To disable the startup Quick Scan, clear the 'Run startup scan(s) when user logs in' check box.
b) To enable the startup Quick Scan, select the 'Run startup scan(s) when user logs in' check box.
6) Click 'OK'.

How to fix Add/Remove Programe Tool in Windows 2000

2009-02-26T05:27:00.000-08:00

This post provide technical support tips if you Unable to open Add/Remove Programs Tool in Windows 2000 This post provides step-by-step instructions for error while opening Add/ Remove Programe in Windows 2000.

To resolve this issue, add the missing registry entries:
Click Start -> Run.
Type regsvr32 mshtml.dll, and then press ENTER.
Click OK to confirm
Type regsvr32 shdocvw.dll -i, and then press ENTER.
Click OK to confirm
Type regsvr32 shell32.dll -i, and then press ENTER.
Click OK to confirm
Try to Open Add/Remove Programe

How to Upgrade Windows 98 or Windows Millennium Edition Profiles

2009-02-20T04:55:00.000-08:00

This post describes how to upgrade a Microsoft Windows 98-based, or Microsoft Windows Millennium Edition-based client that has user profiles to a Microsoft Windows XP-based client.

The following steps enable the Windows 98 and Windows Millennium Edition (Me) profiles to be retained throughout the process.

Your best method to retain the profiles is to join the domain during the upgrade installation process.

Otherwise, you must use a workaround method to transfer the profile information over to the Windows XP profile.

During the upgrade installation process, at the networking section, the administrator is offered the choice to join a domain or a workgroup.

If you join the domain at this juncture, you ensure that all the existing profiles are migrated successfully to the Windows XP-based installation.

If you did not join the computer to the domain during the upgrade process, you must use the following workaround method:

Join the upgraded computer to the target domain.

All applicable users must log on and log off (which generates a profile).

Copy the appropriate Application Data folder from the Windows 95, Windows 98, and Windows Me profiles to the newly created user profiles.

If this post not fulfill your requirement use the upgrade windows operating systems

How to configure Windows XP to start in a clean boot state

2009-02-17T05:22:00.000-08:00

This post provide support for configure Windows XP to start by using a clean boot. You can also Create Multiple Boot system with Windows XP

To configure Windows XP using clean boot You must be logged on as an administrator or a member of the Administrators group to configure Windows XP to start by using a clean boot.

Manual steps to perform a clean boot in Windows XP

Step 1: Start the System Configuration Utility

Click Start, click Run, type msconfig , and then click OK.
The System Configuration Utility dialog box appears.

Step 2: Configure selective startup options

1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2. Click to clear the Process SYSTEM.INI File check box.
3. Click to clear the Process WIN.INI File check box.
4. Click to clear the Load Startup Items check box.
5. Click the Services tab.
6. Click to select the Hide All Microsoft Services check box.
7. Click Disable All, and then click OK..
8. When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows

1. Log on to Windows.
2. When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK:

You have used the System Configuration Utility to make changes to the way Windows starts.

The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.

Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.

Get Remote Computer Technical Support Services

2009-02-10T23:53:00.000-08:00

Technical support centers or IT Help desk is a system designed to help and support an end-user of a particular computer product, system or application. The Technical Support Center/ IT Help desk provides technical support services to customers of products and services through multiple channels like email, chat, voice and the web.

Technical Support Center is alternatively referred to as the Help desk or customer support center. Terms such as IT response center, customer interaction center, contact center, resource center, service desk and IT solutions center are also widely prevalent in the field to refer to dedicated teams that systematically handle the entire spectrum of technical support services.
Technical support services are being strategically outsourced to India as global companies discover the benefits of access to an experienced team of specialists with the added benefits of improved service quality, lower costs of ownership and reduced risk.

You can outsource technical support services to India, secure in the knowledge that a pool of trained and experienced engineers are available 24x7 to provide your customers technical support through a multi-modal user interface using the web, email, chat or voice, within agreed-upon response times and levels of quality.

Remote PC repair is troubleshooting common computer errors online via remote desktop connection which works by logging in to the remote PC with the user name and password. The person owning the computer uses it as himself, apart from the fact that it is being controlled over the Internet. The technology is being embraced by many people as it saves them from hauling their PCs to a shop and wait weeks to get it back. Another benefit is the lower cost.
Remote PC repair services are extremely cost effective and generally offered with a free policy which means that customers don't have to pay if the issue is not resolved. These repairs are popular as technical support, online computer help, and on site technical support. With an increase in online resources, there are many companies to get exclusive remote support at competitive prices.

Common repairs available with online computer support providers are computer virus and spy ware removal, computer optimization, registry repair, device driver issues and Web related issues. Not all repairs can be fixed using remote PC repair. It can be of no help to computer hardware with physical damage. Remote repair is ineffective for computers that are not able to reboot.

Daisy is a technical and security specialist, associated with numerous tech firms including iYogi. iYogi is synergistic ally aligned to offer tech support, remote computer support, computer repair, PC help services ,computer support, online technical support, computer tech support to its clients in US, UK,Australia and Canada by Microsoft certified technician.

Technical Support Center is alternatively referred to as the Help desk or customer support center. Terms such as IT response center, customer interaction center, contact center, resource center, service desk and IT solutions center are also widely prevalent in the field to refer to dedicated teams that systematically handle the entire spectrum of technical support services.

Remote PC repair is troubleshooting common computer errors online via remote desktop connection which works by logging in to the remote PC with the user name and password. The person owning the computer uses it as himself, apart from the fact that it is being controlled over the Internet. The technology is being embraced by many people as it saves them from hauling their PCs to a shop and wait weeks to get it back. Another benefit is the lower cost.

Some Relevant Search :
How to Troubleshoot Boot Problems in Windows
Remote support services
REBOOT INSTEAD OF SHUTDOWN
Fix Disk fragmentation or disk errors
Microsoft Support

What the Universal Serial Bus (USB) is all about

2009-02-05T02:56:00.000-08:00

Universal Serial Bus was developed keeping in mind the usage of various peripherals through the same port. USB allows high-speed, easy connection of peripherals like printer, scanner, thumb drive etc. to a PC. Once you plug in USB, everything configures automatically however some times there are problems for which you might contact your tech support company. USB has gained popularity in recent times due to simple interface and multi peripheral support. There are many companies who provide online computer help and computer support on issues pertaining to USB and USB peripherals.

USB drives have an edge over all other storage devices which are considered portable particularly the floppy disk, some of the common traits of a USB drives are they have a more packed in shape, operate faster, hold much more data, have a more durable design, and operate more reliably due to their lack of moving parts. The influence and addiction to a USB devices can be imagined from a fact that now a day’s pc and laptops are being sold without a floppy disk drive, as there place is being taken by the USB ports. These devices use the USB mass storage standard and are also widely being accepted by modern operating systems such as Mac, Windows, Linux and others.

USB originally was known to be USB1.0 and was released in 1995 with 12 Mbps. Today, USB operates at 480 Mbps and is an integrated part of a PC. Unlike a Floppy drive issue or other storage device USB requires minimal computer help to configure. The computer support companies find it the best interconnect device till date.

USB 2.0 the latest version is about 40 times faster than USB 1.0. Several peripherals like handhelds, cell phones and digital cameras etc can connect to the PC through USB peripheral. There are many USB articles available on computer help website or online computer support forum for reference.

As per the Computer Support companies Wireless USB is as the new wireless extension to USB that combines the speed and security of wired technology with the ease-of-use of wireless technology. Next in the line is USB (USB 3.0) which will deliver over targeted 10x the speed of today's Hi-Speed USB connections. Online computer support and computer support companies are waiting for the launch of USB 3.0, as that will reduce complexities of USB problem.
Some computer support companies gives insight on USB 3.0 which will create a backward-compatible standard with the same ease-of-use and plug and play capabilities of previous USB technologies. More information can be found on online computer Support forums or articles.

How to Install Windows 7 using USB Memory Stick

2009-02-02T06:15:00.000-08:00

Windows 7 is doing really good with the netbooks. With me using HP Mini 2140 running on VIsta, Windows 7 beta was a welcome chance. What mattered was, how I replaced the pre-installed Vista to install the Windows 7 Beta. The real concern was that my machine lacked a built in media drive or even I didn't have an external USB DVD drive. But I got it done with a simple hack. Take this.The trick was simple.

Follow the steps:
Step 1
To begin with I had my 4GB USB 2.0 reformatted to FAT 32.

Step 2
The next step was to copy the contents of the Windows 7 Beta ISO image to the memory stick using

xcopy :\*.* :\ /e /f

(e:was my DVD drive and f: the removable drive )

The windows installation was not just easy but as quick that I could have clocked the time. It was much faster than those DVD installations on Desktops.

I must add, with Windows 7 it was a better netbook experience than previous operating systems.

Tips For Computer Problem Troubleshooting

2009-01-28T06:07:00.000-08:00

There are some basic computer problem troubleshooting techniques you can perform yourself before calling your local tech support hotline. Before starting out it is important to know basic information about your computer. You need to know whether it is a Mac or a PC. You need to know who the manufacturer is, whether you have a white box, a dell, an IBM, etc. You should also know what kind of a Pentium computer it is and what operating system you have installed. You need to know how much memory and how large a hard drive you have in the computer. All of this information should either be written somewhere, or should be in your manufacturer's manual. Armed with this information you are then ready to embark on your troubleshooting endeavors.

Things to Keep in Mind

You should always remember what you were doing when the error occurred. If possible, write down the error messages for the technical department if necessary. Were you working on a document on your hard drive, or on the network?

Ok now that we have that settled lets try a few things

1. Reboot (turn the machine off and then on again) - Believe it or not but this resolves most computer problems.
2. Run a Virus check, but first run a virus update. You can usually get your virus updated online
3. Try to decide on the area of the problem. Determine if it's a network problem, a hardware problem, or a software problem. You can determine if it's a network problem very easily by checking to see if the computer is on the network. Network problems are the usual culprits for Internet problems.
4. If your computer doesn't start up, then you should look behind it and make sure that all the cables are plugged firmly into the computer. Make sure that the computer is plugged into the outlet (sometimes the cleaning crew messes this stuff up)
5. Check to see if you get any lights on the computer. If the computer lights turn on, but the computer won't start and you have no sound, then you probably need to replace the power supply. You should call a repair technician to have it replaced.
6. If your computer freezes in the operating system. Try rebooting your system and as it reboots press F8 to see if it will go into safe mode, from there uninstall the application you installed that caused the problem, or reboot.

If none of the above tips work at least you are better informed and can give technical support the information they need to help you. The most important thing is to remain calm and to pay attention to what the computer is doing, so you can help the technician help you in your computer problem troubleshooting.

Microsoft Rolls Out Web Platform Installer 1.0

2009-01-22T00:13:00.000-08:00

Microsoft announced the release of Web Platform Installer (Web PI) 1.0, a free downloadable tool designed to help install the Microsoft Web Platform or its components.
The whole platform can be installed to support Web application development. Alternatively, users can opt for specific Microsoft products, such as IIS, Visual Web Developer 2008 Express Edition, SQL Server 2008 Express Edition, .NET Framework and others, according to Microsoft's announcement.

This latest version of Web PI has been in beta since late November and has been inching its way from Release Candidate stage to its current 1.0 Release-to-Web status. Earlier issues, such as lack of support for Windows XP and Windows 2003, have been overcome. It also allows the installation of ASP.NET MVC and Visual Studio Tools.

Some users of the earlier beta requested an "uninstaller" for Web PI, according to a Microsoft forum, although it's unclear if Version 1.0 addresses that complaint.

Web PI runs on Windows Vista Service Pack 1 and Windows XP operating systems, as well as Windows Server 2003 and Windows Server 2008. It requires the .NET 2.0 Framework to install and supports both x86 and 64-bit architectures.

Web PI can be downloaded here, and Microsoft provides video instructions to ease matters.
Installation Steps

Install Web PI in 3 easy steps:
1. Click on the "install now" button on this page to install and launch the Web Platform Installer.
2. Choose the profile that meets your needs or choose "Your Choice" for full control on you what you install.
3. Confirm and watch while Web PI downloads and installs what you need.

In other Web dev news, Microsoft has noted a problem with some Web development apps closing slowly in Visual Studio and Visual Web Developer Express, especially when those projects are located on remote servers.

More Related Search
Microsoft Support
Operating System Support

Manually starting XP with a clean boot

2009-01-19T01:53:00.000-08:00

This post is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Support. For more information contact to computer support services. Here some steps given below to troubleshoot problems of starting xp with clean boot up.

To manually start Windows XP with a clean boot, follow these steps:

Step 1: Start the System Configuration Utility

1. Click Start, click Run, type msconfig, and then click OK.
2. The System Configuration Utility dialog box is displayed.

Step 2: Configure selective startup options

1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2. Click to clear the Process SYSTEM.INI File check box.
3. Click to clear the Process WIN.INI File check box.
4. Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
5. Click the Services tab.
6. Click to select the Hide All Microsoft Services check box.
7. Click Disable All, and then click OK.
8. When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows

1. If you are prompted, log on to Windows.
2. When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

2. Notes
* You have used the System Configuration Utility to make changes to the way Windows starts.
* The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
* Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.

Step 4: Optional step to disable features

If the clean boot fixed the error, you do not have to perform this step.

Important If your problem is not fixed and you do have to follow this step, it permanently removes all restore points from your computer. The System Restore feature uses restore points to restore your computer to an earlier state. If you remove the restore points, you can no longer restore Windows to an earlier state.

This step temporarily disables Microsoft features such as Plug and Play, networking, event logging, and error reporting.

1. Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.
2. Click the General tab, click to clear the Load System Services check box, and then click OK.
3. When you are prompted, click Restart to restart the computer.

If these steps helped you start your computer in a clean-boot state, you are finished. If these steps did not help, go to the “Next Steps” section. If you have to return your computer to a normal startup state, go to “Steps to configure Windows to use a Normal startup state”.

Remote Computer Support Available 24x7

2009-01-14T02:10:00.000-08:00

These days, most businesses and home computer users are fast embracing online computer support services to handle their computer repair and support requirements. These services are certainly better than hauling yourself in the hassles associated with bringing a computer to a repair center.

Technicians offering the online support are masters in their profession and can do more than just fix computer problems. They work with the customers, listen to their computer problems, offer effective fixes, design as well as implement solutions to improve the efficiency of their computers.

Online technical support is gaining in popularity among tech consumers. One of the main reasons is increasing complexities in technology usage. And another reason is convenience. The customer gets the quality support at his/her own premises. The technicians make this possible with the help of remote desktop connection. This is known as remote support.

A remote computer technician watches everything on his/her computer screen while working on your problem. With advancements in technology, you can even control the actions taken on your PC while availing the remote support, just in case you feel that there is a breach of security. You can also ask for the support over phone. Here, you are given the instructions from a remote location over phone and you follow those instructions to fix your computer error.

Although the entire method is popular, it is always preferable that you take good references for online tech support companies from your friends and family. You may also search for good computer support resources on the Internet. Use keywords such as Computer Repair, Computer Support, Online Technical Support, and PC Repair Services to refine your search and narrow down on the best.

Online computer repair or tech support is of great help for spyware removal, troubleshooting irksome PC errors, virus removal, software installation, Internet or computer up-gradation. Indeed, the success rate is also high when it comes to remote PC repair services. Another advantage lies in the fact that it saves you money in the long run, since the technicians are working from their own location.

How to Configuring the Boot Options in the Boot.ini File

2009-01-08T03:44:00.000-08:00

To configure a computer for debugging you must add one of the previous options to the Boot.ini. Generally, you will want to add /DEBUG and /BAUDRATE, to lower the baud rate to 9600 and put the computer in debug mode. You should use /DEBUGPORT=COMX if you cannot use the default COM port (COM2) for debugging. The following example shows how to add these options.

The following is an example of a typical Boot.ini file. Each entry in the [operating systems] section should correspond to the options listed in the boot menu during a normal system startup:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows NT Version 3.5"
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows NT Version 3.5"
[VGA mode] /BASEVIDEO
C:\="MS-DOS"

To enable the debugger to use COM1 and to communicate at 9600 baud, add the following or see the example following these step-by-step instructions:

1. Select the startup option that you normally use and add the /DEBUG switch at the end of the line.
2. To specify the communications port, add the switch /DEBUGPORT=COM1.
3. To specify the baud rate, add the switch /BAUDRATE=9600.

The following shows the above Boot.ini file after it has been modified by following steps 1-3 above (NOTE: Line 6 is the rest of line 5 that did not fit on the same line in this post):

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows NT Version 3.5"
/debug /debugport=com1 /baudrate=9600
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows NT Version 3.5"
[VGA mode] /BASEVIDEO
C:\="MS-DOS"

Related Search:
How to edit the Boot.ini file in Windows Server 2003
Remote computer support
Safe-mode boot switches for Windows Boot.ini file

How to create the registry key to restrict access to the registry

2009-01-05T03:44:00.000-08:00

The Security permissions set on this key define what Users or Groups can connect to the system for remote Registry access. The default Windows installation defines this key and sets the Access Control List to restrict remote registry access as follows:
Administrators have Full Control

The default configuration for Windows permits only Administrators remote access to the Registry. Changes to this key to allow users remote registry access require a system reboot to take effect.

Follow the instruction

1. Start Registry Editor (Regedt32.exe) and go to the following subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
2. On the Edit menu, click Add Key.
3. Enter the following values:
Key Name: SecurePipeServers
Class: REG_SZ
4. Go to the following subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurePipeServers
5. On the Edit menu, click Add Key.
6. Enter the following values:
Key Name: winreg
Class: REG_SZ
7. Go to the following subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurePipeServers\winreg
8. On the Edit menu, click Add Value.
9. Enter the following values:
Value Name: Description
Data Type: REG_SZ
String: Registry Server
10. Go to the following subkey.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurePipeServers\winreg
11. Select "winreg". Click Security and then click Permissions. Add users or groups to which you want to grant access.
12. Exit Registry Editor and restart Windows.
13. If you at a later stage want to change the list of users that can access the registry, repeat steps 10-12.

Troubleshooting Device Conflicts with Device Manager

2009-01-02T03:05:00.000-08:00

This post lists steps you can use to troubleshoot hardware configuration troubles by using Device Manager. You can use Device Manager to examine and change software-configurable devices. Note that if your hardware device uses jumper pins or dip switches, you must configure the device manually.

How to start Device Manager:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System, and then click the Device Manager tab.

Troubleshooting Information
• If there is a problem with a device, it is listed in the hardware tree under Computer. Also, the problem device has a symbol that indicates the type of problem:
o A black exclamation point (!) on a yellow field indicates the device is in a problem state. Note that a device that is in a problem state can be functioning.
o A problem code explaining the problem is displayed for the device.
o A red "X" indicates a disabled device. A disabled device is a device that is physically present in the computer and is consuming resources, but does not have a protected-mode driver loaded.
o A blue "i" on a white field on a device resource in Computer properties indicates that the Use Automatic Settings feature is not selected for the device and that the resource was manually selected. Note that this does not indicate a problem or disabled state.
o A green question mark "?" in Device Manager means that a compatible driver for this device is installed, indicating the possibility that all of the functionality may not be available. Note that this applies only to Windows Millennium Edition (Me).

NOTE: Some sound cards and video adapters do not report all of the resources they are using to Windows. This can cause Device Manager to show only one device in conflict, or no conflicts at all. This can be verified by disabling the sound card, or by using the standard VGA video driver to see if the conflict is resolved. Note that this is a known problem with S3 video adapters and 16-bit Sound Blaster sound cards, or those sound cards that are using Sound Blaster emulation for Sound Blaster compatibility.

• When you select a specific device in Device Manager and then click the Properties button, you see a property sheet. The property sheet has a General tab.

NOTE: Some devices may have other tabs besides the General tab. Not all property sheets have the same tabs; some devices may have a Resource tab, Driver tab, and Settings tab, or some combination of these.

At the top of the property sheet, there is a description of the device. When you click the Resource tab, the window in the middle of the tab indicates which resource types are available for the selected device.

The list box at the bottom contains a Conflicting Device list. This list indicates a conflict with an error code.

• Note the Use Automatic Settings check box. If Windows successfully detects a device, this check box is selected, and the device should function correctly. However, if the resource settings are based on Basic Configuration (where is any number from 0 to 9), it may be necessary to change the configuration by selecting a different basic configuration from the list. If the particular configuration you want for the device is not listed as a basic configuration, it may be possible to click the Change Settings button to manually adjust the resource values.
For example, to edit the Input/output Range setting:

1. Click the Use Automatic Settings check box to clear it.
2. Click Change Setting.
3. Click the appropriate I/O range for the device.

Notes

• If you click My Computer and then click Properties, you see a property sheet with a View Resources and a Reserve Resources tab.

The Reserve Resources tab excludes a resource from use by Windows.

The View Resources tab displays the resources that are allocated by Windows or inherited from a Plug and Play BIOS or PCI bus computer.
• To disable a device in Device Manager, in Properties, on the General tab, clear to select the Disable in this hardware profile check box.

Search Available also:
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How to troubleshoot Error .error 0x0000000d windows cannot connect to the printer

2008-12-29T01:38:00.000-08:00

I am going to discuss about Printer support important topic, Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d). And contain steps to troubleshoot these problems. To resolve this problem, modify the value of the Previous Names registry entry on the print server so that it contains valid data. To do this, follow these steps:
1. Click Start
, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\
3. On the File menu, click Export.
4. In the File name box, type printerName, and then click Save.
5. Right-click printerName.reg, and then click Edit.
6. Locate the sentence which starts with the "Previous Names" string, and then replace the sentence with the following text:
"Previous Names"=hex(7):00,00
7. On the File menu, click Save.
8. Exit Notepad.
9. Right-click the file that you saved in step 7, click Merge, and then click OK.
10. Restart the Print Spooler service. To do this, follow these steps:
a. Click Start
Collapse this imageExpand this image
, type services.msc in the Start Search box, and then click services.msc in the Programs list.
Collapse this imageExpand this image
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
b. Right-click Print Spooler, and then click Stop.
c. Right-click Print Spooler, and then click Start.
These steps provide positive steps to troubleshoot your problems. For more information you can use Computer Technical Support.

How to use System Restore to restore Windows XP

2008-12-26T03:22:00.000-08:00

Get further information about Windows Operating system and computer support for troubleshoot computer. This post discuss about how to perform System Restore, to perform System Restore you must be logged on to Windows as an administrator. If this is your personal computer, you are likely already logged on with an administrator account. If this is a computer that is part of a network at work, you might have to ask the system administrator for help.

To use System Restore to restore Windows XP to a previous state, follow these steps:

1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
7. Click OK.
If you successfully restored your computer to a previous state, and the computer is performing as it should be, you are finished.

If the restore process completed successfully but the computer is still not performing as you want, go to the "How to undo a system re installation after you perform a System Restore" section. If you received an error message and the restore process did not finish, or if you cannot run System Restore.

How to undo a system restoration after you perform a System Restore

You have performed Restore System to restore Windows XP in previous state. If the system restore done successfully but computer is still not performing as you want then you want to undo a system restoration. To undo the restoration, follow these steps:
1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Undo my last restoration, and then click Next.

Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
4. On the Confirm Restoration Undo page, click Next. System Restore restores the original Windows XP configuration, and then restarts the computer.
5. Log on to the computer as Administrator. The System Restore Undo Complete page appears.
6. Click OK. You can now run System Restore again from a different restore point.

Online Remote Computer Support Services

2008-12-23T04:04:00.000-08:00

Online Remote computer support services are gaining in popularity because of their being cost effective as well as the ease that comes along. Technicians ensure offering customers the best support services. There are many other advantages to avail such a kind of support services.

Online computer support resources offer a safe and communicative service, targeted and designed for all kind of customers holding different interests. Talking about computer repair services, they are leading when it comes to quality. Here, customers avail the support in the most user friendly and interactive manner and don’t need to get confused with the complex computer jargon. Furthermore, these services suit to everyone’s budget and needs.

Computer support Canada specialists keep interacting with customers and as they reply to technical queries and offer advice. As the horizon of computer network is expanding, there is an increase in number of computer support specialists and technical support technicians who are able to provide technical support from remote locations.

Emergence of online computer support resources have eliminated a need for technicians to travel to the customer’s workplace. Indeed, customers also don’t need to haul their PCs to outside repair shop. Technicians also can administer and configure networks and servers remotely. The practice has become common as it is among computer support specialists.

Computer technical support technicians can help with a range of computer problems; from simple start-up errors & device conflicts to blue screen errors & system freezing. Whatever your computer problems, avoid the headache and hassle of a faulty PC with online computer repair service.

The array of computer support services may start from simple services like computer set up & installation, computer optimization, troubleshooting computer problems, computer security, and online data back-up services.

The best part about online computer support is its 24x7 availability which actually attracts tech savvy consumers. Always be meticulous about your choice of computer support partner. It should be based on the experience, market reputation, and service price.

How to undo a system restoration after you perform a System Restore

2008-12-19T00:24:00.000-08:00

You have performed Restore System to restore Windows XP in previous state. If the system restore done successfully but computer is still not performing as you want then you want to undo a system restoration. To undo the restoration, follow these steps:

Log on to Windows as Administrator.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
On the Welcome to System Restore page, click Undo my last restoration, and then click Next.

Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
On the Confirm Restoration Undo page, click Next. System Restore restores the original Windows XP configuration, and then restarts the computer.
Log on to the computer as Administrator. The System Restore Undo Complete page appears.
Click OK. You can now run System Restore again from a different restore point.

Biz Profile:Computer Service stakes claim on service

2008-11-20T01:50:00.000-08:00

We troubleshoot customers computer through remote access educating a customer about how to save documents more efficiently than on the computer and stocking outdated 486 computers for remote businesses that use propriety applications running on the antiquated DOS operating system are just a few examples.

Dwight Espenschied, director of technology support for the school for the past 13 years, had used AVG to protect the school's 20 servers and 725 remote computer support canada workstations for many years. The prospect of computer support out-dated protection on a network full of teenagers downloading who-knows-what from the Internet was not something he wanted to even think about so Espenschied immediately began a search for suppot a new supplier.

Espenschied found Walling Data on the computer and was impressed with what he saw. "I needed a supplier who understands the particular requirements of educational environments and could provide the necessary level of service and budgetary flexibility," he recalled.

The technology synergy between Micrel and Zilog will enable us to jointly develop easy-to-use single remote computer solutions that will allow system designers to quickly and cost-effectively enter targeted market segments," noted Scott Ward, vice president analog business unit, Micrel. "Zilog is well known in growing market support segments including computer control, remote control, and motion sensors/alarms, and has successfully developed key system software intellectual property for these markets. We are very pleased to be working with them."

* We give very good service to customers so that they will be our lifetime customer

* Carefully screen employees. Vetting job candidates is important because a business’s reputation is on the line, and giving remote support is not eaisy.

* Know your limits. “You have to know when to turn away remote computer, not because you don’t have the skills but because you don’t have the time to devote to their project and to the needs of your current clients,” Belsha said.

* Find balance between work and family.

Despite being solo, Belsha generally works about eight hours each weekday at the office and from home on Saturday mornings. He does not give out his cell phone number, dedicating his free time to his wife, Arlene, and their two grown daughters.

Source:http://www.reporternews.com/news/2008/nov/19/biz-profile-abilene-computer-service-stakes-claim-/

Five Best Remote Desktop Tools

2008-11-12T02:44:00.000-08:00

Whether you want quick access to your home computer from anywhere in the world or you're the go-to IT person for your friends and family, remote desktop applications are a godsend. Even better: They're easier than ever to set up. With the right email remote desktop tool, you can access your email home computer as though you're sitting right in front of it— no matter where you are, no matter what you're doing. Earlier this week email we asked you to share your favorite remote desktop tools, and today we're back with the top five answers. Keep reading for a closer look at each solution, then cast your vote for the remote desktop solution you like best.

LogMeIn (Windows/Mac)

LogMeIn was one of the first popular remote desktop solutions aimed squarely at consumers, offering a quick, no-hassle set up to remotely control your computer from the comfort of any web browser. LogMeIn comes in a variety of flavors, but the two that are designed to satisfy your remote desktop needs are LogMeIn Pro and LogMeIn Free. A Pro account email adds more features to the service, including drag-and-drop file transfer, file sync, and meeting tools. LogMeIn Pro isn't exactly cheap, at $13/month or $70/year, and while a Pro account offers more features than a free account, many users are still perfectly happy with LogMeIn Free.

TightVNC (Windows/Linux)

TightVNC is a cross-platform, open-source remote desktop application. With TightVNC, you need to set up a VNC server on the computer email you wish to access remotely; you can then remotely access that computer from anywhere else with any VNC viewer. We've already detailed how to set up TightVNC on your home computer, and if you'd prefer controlling TightVNC from a web browser to carrying a VNC client with you, you can also control TightVNC from the web.

TeamViewer (Windows/Mac)

TeamViewer—like LogMeIn—offers free and paid accounts for remote controlling any PC. Unlike LogMeIn, TeamViewer is free for all non-commercial users. It doesn't offer browser-based remote control, instead using small utilities to connect between computers. TeamViewer is even available as a portable application you can carry around on your thumb drive. Whether you want to set up personal remote computing or you're pull frequent tech support duty, TeamViewer has a lot to offer.

Windows Remote Desktop Connection (Windows)

Windows Remote Desktop—the default remote desktop app that comes bundled with Windows—is still more than enough for most Windows users looking for full-featured remote email problem support canada control. If you've never happened upon the Remote Desktop Connection application buried in the Accessories folder of your Start menu, now might be a good time to try it out. Just be sure you've enabled remote desktop access.

UltraVNC (Windows)

UltraVNC is an open-source, Windows-only remote desktop application. UltraVNC supports a hefty feature set, including text chat, file transfer support, and support for optional plug-ins. Although UltraVNC only runs on Windows, you can still access your computer from any operating system using your web browser.

source: lifehacker.com/5080121/five-best-remote-desktop-tools

Remote Control: NASA works to repair Hubble's failed computer

2008-11-03T01:19:00.000-08:00

Nasa scientists and engineers have fixed a computer problem on Hubble telescope which had occurred in telescope , due to this malfunction computer was not sending data to earth , they fixes this problem through remote computer support canada after fixing the problem hubble telescoped sent some of the most amazing photos of galaxies.

A spokesman for NASA said today that scientists worked overnight to switch the telescope's failed data formatter and control unit over to an onboard redundant system. He added that they expect to find out later today whether the remote switchover and reboot was a success.

Late last month, the space agency announced that the computer help victoria. Michael Moore, a program executive for the Hubble Space Telescope, has said in a previous

interview that the computer problem is the worst the Hubble has suffered since it went into orbit more than 18 years ago.

This is the first Hubble computer malfunction that has required the installation of a replacement system. "There's nothing young in the system," said Moore.

The Science Data Formatter is designed to take information from five onboard instruments, format it into data packets, put a header on it and then send it to Earth at speeds of up to 1Mbit/sec. Without this computer, Hubble can't take on long-planned research projects.

NASA scientists are now working to switch the Hubble over to onboard redundant systems to resume services until the space shuttle arrives with another system, which then will act as the new backup. NASA postponed the space shuttle's planned October repair mission in order to get the replacement computer system ready.

As of now, John Shannon, shuttle program manager at the Johnson Space Center, said the flight will likely be rescheduled for next February or April.

Source: http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9117259&intsrc=news_ts_head

LogMeIn Remote Support and Management Tools Now Available For Windows Embedded Device Manufacturers and Service Providers

2008-10-16T03:20:00.000-07:00

Windows Embedded device manufacturers and service providers seeking to build remote computer support canada their product offerings can take advantage of the new LogMeIn Embedded program, from LogMeIn, Inc.

Virtually every computing device today - from office computers to point-of-sale (POS) and kiosk systems - has connectivity to the Internet, is more sophisticated than ever and benefits from being managed and supported by IT professionals. Remote support via the Internet can save time and money by reducing the need to send a technician to the physical location of the device. By building LogMeIn's award-winning remote connectivity into their product offerings, original equipment manufacturers (OEMs) and companies that provide support services for these devices can deliver fast and-cost-effective service to their customers.

As new breeds of smarter, Windows's based devices are connecting to the Internet in disparate and remote locations, embedded device manufacturers and service providers are looking for a better way to access, manage and support these remote systems," said Andrew Burton, Vice President of Products, LogMeIn. "The LogMeIn Embedded Program provides tools and services to specifically benefit IT professionals, support providers and OEMs who are supporting and managing Internet-connected, embedded devices.

source: http://www.prweb.com/releases/2008/10/prweb1470884.htm

Remote Desktop Control Is More Secure Than In-Person Support

2008-10-13T02:16:00.000-07:00

For some people, the idea of having their computer remotely accessed and controlled -- someone they can't see moving their mouse, typing on their keyboard, accessing their files, and so on -- is nothing short of frightening. Being able to see the person right there in the room feels much more secure. In fact, nothing could be further from the truth. Bomgar's remote desktop support control software offers far greater security than on-site support.

How can that be? "If your CFO is having a problem with his computer," said Joel Bomgar, the company's founder and CEO, "you have two options: A tech support representative could physically walk into the CFO's office, sit at his computer for a couple of hours and leave with the problem fixed. Or that same support tech can connect to the CFO's computer remotely, using Bomgar's remote desktop control software, do all the same things they could do while physically sitting at the PC, and disconnect two hours later with the problem fixed."

What's the difference? "The big difference here is that while the support tech was sitting in the CFO's chair for two hours, he could see everything on the CFO's desk, could open and close any applications, and could look at all the spreadsheets of the company financial reports," said Bomgar. "And there is no audit trail log or session data related to what actually happened."

With Bomgar's remote desktop control software, on the other hand, authentication procedures prevent anyone from freely accessing files in the CFO's PC unless they have been granted specific permissions and have the appropriate user name and password. Also, every application they run, every window they open, every action and interaction on the PC is recorded as a full video session. If there's ever a question as to what happened in that two hours, the recording can be played and all the information is available.

HIPAA, Gramm-Leach-Bliley, Sarbanes-Oxley and other regulatory and compliance responsibilities have intensified our security-conscious atmosphere. To find out how virtual support with Bomgar's remote desktop control software

source: http://www.marketwatch.com/news/story/remote-desktop-control-more-secure/story.aspx?guid={8C9CDF8A-4B07-447A-8F89-162E378FFA3D}&dist=hppr

BlackBerry gets LogMeIn remote support

2008-09-30T02:14:00.000-07:00

LogMeIn is adding BlackBerry support to its LogMeIn Rescue+Mobile product, which allows helpdesk staff to remotely reach into and control phone handsets.

The move should give IT staff much greater ability to troubleshoot problems for BlackBerry users, even if they are out on the road.

Rescue+Mobile is a web-based support tool that lets a technician access the on-screen options of a remote support handset as if they had the device in front of them.

This makes it easier to configure settings or see at a glance what problems the user is experiencing. LogMeIn already supports many handsets running Windows Mobile and Symbian.

"Rescue+Mobile can help anyone responsible for managing, repairing and training users of today's increasingly complex mobile devices," said Richard Redding, general manager for mobile at LogMeIn.

Redding added that BlackBerry owners tend to be "power-users" who need to maintain connectivity and productivity at all times.

When they have an issue with their phone, they want their support provider to solve the issue quickly, he said.

source:http://www.vnunet.com/vnunet/news/2225474/logmein-remote-support-tool

Remote Desktop Control Is More Secure Than In-Person Support

2008-09-29T22:18:00.000-07:00

For some people, the idea of having their computer support accessed and controlled -- someone they can't see moving their mouse, typing on their keyboard, accessing their files, and so on -- is nothing short of frightening. Being able to see the person right there in the room feels much more secure. In fact, nothing could be further from the truth. Bomgar's remote desktop control software offers far greater security than on-site support.

BlackBerry gets LogMeIn remote support

2008-09-09T04:34:00.000-07:00

LogMeIn is adding BlackBerry support to its LogMeIn Rescue+Mobile product, which allows helpdesk staff to remotely reach into and control phone handsets.

The move should give IT staff much greater ability to troubleshoot problems for BlackBerry users, even if they are out on the road.

Rescue+Mobile is a web-based support tool that lets a technician access the on-screen options of a remote handset as if they had the device in front of them.

This makes it easier to configure settings or see at a glance what problems the user is experiencing. LogMeIn already supports many handsets running Windows Mobile and Symbian.

"Rescue+Mobile can help anyone responsible for managing, repairing and training users of today's increasingly complex mobile devices," said Richard Redding, general manager for mobile at LogMeIn.

Redding added that BlackBerry owners tend to be "power-users" who need to maintain connectivity and productivity at all times.

When they have an issue with their phone, they want their support provider to solve the issue quickly, he said.

Rescue+Mobile is available now for Windows Mobile and Symbian, but BlackBerry support is currently at a trial stage. A full release is expected later this year.

Source: http://www.vnunet.com/vnunet/news/2225474/logmein-remote-support-tool

Totally Free Spyware Removal Tools

2008-09-05T04:13:00.000-07:00

Totally free spyware removal canada applications have grown in demand and popularity these days and large amounts of computer users are opting for these security tools because of the very fact that they are free.Unfortunately what many don’t know are the consequences that one could face when using these " totally free spyware removal " applications and the fact remains that they could leave your computer system worse off in terms of stability and speed than before you used them.

Spyware infections have been lurking on the web for quite some time and they are available in thousands at the moment.With the internet expanding every day the possibilities of people like you and me receiving spyware infections has risen quite dramatically and this is why action needs to be taken.These infections are known for their abilities to monitor your web activities, gather personal information, modify security preferences, force advertisements and tamper with any PC security applications your system may have on it.They are different from other malicious infections like viruses and trojan horses which can remove files and format hard drives but in the end they are all fairly equal in terms of threat.Find out more about top spyware tools at

Given their nature they can be very hard to detect without the assistance of a spyware removal program and this is mostly because they are so inconspicuous and can spread throughout your system fast.Most totally free spyware removal tools are known to have been either fake or infectious and this once again brings up the topic of paid security applications.There simply are no comparisons between these two types and the advantages of paid tools heavily outweighs those of free ones.

When it comes to the security of your computer system you should always be willing to spend money on reliable and legitimate infection removal tools as they are the ones which will ultimately help you safeguard your system against spyware and other infections.To download and find out more information about a highly rated spyware removal program please visit

U.S. investors jump at India’s iYogi

2008-08-20T13:16:00.000-07:00

PALO ALTO, Calif. – iYogi Technical Services Pvt. Ltd., an India-based company that provides remote computer technical support to consumers and small businesses, has secured nearly $10 million in second-round funding from a consortium of Silicon Valley venture capital firms led by SAP Ventures.

The $9.5 million investment, which iYogi announced July 24, includes funding commitments from Canaan Partners, a Menlo Park, Calif.-based firm that invests primarily in early-stage companies in the high-technology and health-care sectors; and SVB India Capital Partners, a $54 million fund based in Santa Clara, Calif. that targets Indian companies and joint-investment deals with other venture capital firms.

SAP Ventures contributed the lion’s share of the funding, though company officials declined to say how much. However, according to SAP Ventures partner Doug spyware Higgins, the firm typically invests about $1 million to $3 million initially in any given company, with consideration given to future investments.

IYogi represents the first India-specific investment for SAP Ventures, which is close to announcing several other deals with Indian companies, according to Higgins. The Palo Alto-based firm, which is the corporate venture-capital arm of German software giant SAP AG, has traditionally invested in software and IT-services companies that it considers “innovative and disruptive.”

“At SAP Ventures, we have the luxury – a lot of opportunities – to invest in many different types of companies and countries,” he said. “That said, what attracted us to iYogi is the quality of the company and the people behind it – they are dynamic and charismatic leaders and they really impressed us.”

Higgins added that SAP Ventures could theoretically invest in a retail venture, but its focus is “anything IT-related or IT-enabled services that we can give an advantage to.”

IYogi plans to use the funding to expand into a dozen new regions worldwide, including Australia and India, by 2009, and increase the variety of services that it offers, including personal-computer recovery, anti-virus and spyware support canada, data back-up and computer optimization. Presently, iYogi serves customers in the United States, the United Kingdom and Canada.

Vishal Dhar, an iYogi co-founder and the current head of its operations in the United States, said the investment will allow the company to grow its business by forging partnerships with Internet service providers and other spywares. “Thus far, iYogi’s primary channels for growth have been through Internet searches by our customers and what our dedicated spyware does in India,” Dhar said. “That will continue, but we also plan to grow our business by establishing partnerships with ISPs, and that’s what this investment will allow us to do.

“Since we launched commercially last year, our objective has been to provide direct-to-consumer and direct-to-small business technical support. It’s a more customer-centric way of serving our small customers,” he added. “This approach has worked – our business has grown to around 50,000 customers, and we expect our payroll to grow from about 450 to more than a thousand workers by the end of the year – but we also want to build a global brand, and this investment will allow us to do that.

IYogi, which was founded in May 2005 and launched in 2007, currently has about 50,000 customers – most of them located in the United States. The Gurgaon-based company, which bills itself as the “first global technical support brand based out of India,” provides personalized, remote technical support services directly to consumers and small- to medium-sized businesses via the Internet.

For a flat subscription of $120 per machine, the company offers its customers unlimited, annual technical support spanning more than 70 Windows-based desktop software applications, servers, hardware devices, printers, peripherals, routers and modems. iYogi does not currently support Macintosh computers, but Dhar said that will change in the future.

In contrast, Minneapolis-based Geek Squad Inc. – a subsidiary of electronics giant Best Buy Co., and perhaps the most easily recognizable of the various online tech-support services – charges a minimum of $69.99 for basic, online diagnostic services and a maximum of $399.99 for onsite diagnosis, repair and file backup service by a technician. And unlike iYogi, Geek Squad offers no monthly or yearly subscription plans.

In less than a year, iYogi has emerged as one of most highly rated online tech-support companies by consumers and the media alike.

According to Dhar, iYogi’s emphasis on service has enabled it to reach a customer-approval rate of 93 percent and a resolution rate of 87 percent, which are among the highest published benchmarks in the computer-support industry. Meanwhile, PC Magazine recently rated the company a “good” buy for consumers who want to save money:

“If price and availability were the only considerations, no other service could come close to iYogi. For those who know the right questions to ask and are vigilant, it can be a good deal,” the magazine stated in its July 22 issue.

The company’s focus on serving individual retail customers and small businesses represents a relatively new but fast-growing segment of the offshore-outsourcing industry. Known simply as “personal offshoring,” it includes so-called “virtual assistant” spyware services that provide everything from professional administrative help to tutoring for schoolchildren. One enterprising company in Bangalore even advertises that it will help time-strapped Westerners with their personal chores.

Personal offshoring has become a big business for spyware, according to Evalueserve Ltd., a global market-research firm based in India with offices worldwide, and spyware is likely to continue growing. The company issued a report on person-to-person offshoring in April 2007 that projects the industry could be worth $2 billion by 2015, up from $250 million just two years ago.

Kurt Scherf, vice president and principal analyst at Parks Associates, a Dallas-based firm that researches the high-tech industry, predicted that as consumer technologies continue to grow more sophisticated, more and more people will seek spyware out personal IT-support services – such as the kind that iYogi offers – to solve their most complex problems. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote spyware support services, and 60 percent express a strong interest in software solutions – what we refer to as ‘PC dashboards – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they are even noticed by end users,” Scherf said.

IYogi had previously raised $3.1 million in first-round funding from Canaan Partners and SVB India Capital Partners in April 2007.

“IYogi is one of the most promising investments for Canaan Partners,” Alok Mittal, managing director of the firm’s Indian operations, said. “Third-party spyware vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”

Computer Technical Support

2008-08-14T00:09:00.000-07:00

Remote Microsoft Technical Support

Remote microsoft support canada centers offer services for both individual computer users as well as small to mid size businesses. They have certified technicians who provide fast, affordable support services and computer technical help - offering same day without any prior appointments. Such resources serve as your personal IT department for just a fraction of the cost! You can avail a complete array of services like:

Troubleshoot and fix remote computer technical errors

Most computer users don't have time to devote to computer to a retail repair shop. Why will you want to haul your computer to an outside repair shop, pack the system up in the car, dropping it off for several days, going back to pick up the system and try to set it all back up again. Our online computer help technicians make it easy by providing you a direct support over phone or via the Internet and help them to handle their computer troubleshooting and repair needs.

Remote technical support services canada make it convenient for customers to resolve their PC problems solved quickly. In extreme circumstances, technicians will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play.

Data backup and recovery

Another computer support service that is nowadays gaining in popularity with computer users is online data back-up. When it comes to protecting your precious computer data, a majority of computer users try to make regular backups because they know that a system failure would cause unthinkable hardship. Even with this knowledge, most users live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. Computer support technicians are focused on offering data back-up solutions that help individual users and businesses protect their data without investing a lot of time and energy.

Computer and Network Security

Irrespective of how large or small your computer network is, your system security should be your top concern. All networks are vulnerable to hackers, blended attacks, and malicious programs. Your computer technical support worker can determine which products work for your network and computer systems. These are the certified technicians who are well-versed in handling security issues. So, why not avail the benefits when help is just by your side.