Saturday, September 18, 2010

How to use Microsoft NetMeeting Software for Remote Support Software

Whether you work with business clients or home users, Microsoft NetMeeting may be the perfect application to use for remote computer access. NetMeeting software is included with Windows 95/98/ME/2000/XP and a few different server software systems. If you need remote pc access to your clients for remote support without paying the price for expensive service, Microsoft NetMeeting may be the tool you need to use.

1.Begin by sharing your desktop using NetMeeting for remote support software. Once each computer is connected using a static IP from one computer to the other, any computer that is connected to the session can share their desktop with attendees. Connecting is easy using one computer's IP address for connecting. Troubleshoot computer trouble using remote desktop sharing. This option can be set for a remote user to request control. Once given permission the remote user can control the computer.

2.Next, you can use NetMeeting to share or transfer a file, NetMeeting is a great way to send a file easily. It doesn't matter how large or small the file is. Simply add the file to the transfer panel, and begin your transfer. Once the other party has accepted your transfer, the process begins. Remote computer access gives you the ability to troubleshoot your problems using remote pc access.

3.If you still need help try Microsoft NetMeeting's tools for voice calls as well as chatting. If you want a great way to talk with friends and family, NetMeeting can be used as a conference tool. It even has an option to view web cam images. Once voice options are enabled, and a call is in session, you are ready for your conversation.

4.Once you have completed your remove pc access session, simply hangup or click the "Disconnect" button to end your call. Disconnecting breaks your network remote connection.


Source: ehow.com

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