Monday, January 19, 2009
Manually starting XP with a clean boot
To manually start Windows XP with a clean boot, follow these steps:
Step 1: Start the System Configuration Utility
1. Click Start, click Run, type msconfig, and then click OK.
2. The System Configuration Utility dialog box is displayed.
Step 2: Configure selective startup options
1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2. Click to clear the Process SYSTEM.INI File check box.
3. Click to clear the Process WIN.INI File check box.
4. Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
5. Click the Services tab.
6. Click to select the Hide All Microsoft Services check box.
7. Click Disable All, and then click OK.
8. When you are prompted, click Restart to restart the computer.
Step 3: Log on to Windows
1. If you are prompted, log on to Windows.
2. When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.
2. Notes
* You have used the System Configuration Utility to make changes to the way Windows starts.
* The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
* Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.
Step 4: Optional step to disable features
If the clean boot fixed the error, you do not have to perform this step.
Important If your problem is not fixed and you do have to follow this step, it permanently removes all restore points from your computer. The System Restore feature uses restore points to restore your computer to an earlier state. If you remove the restore points, you can no longer restore Windows to an earlier state.
This step temporarily disables Microsoft features such as Plug and Play, networking, event logging, and error reporting.
1. Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.
2. Click the General tab, click to clear the Load System Services check box, and then click OK.
3. When you are prompted, click Restart to restart the computer.
If these steps helped you start your computer in a clean-boot state, you are finished. If these steps did not help, go to the “Next Steps” section. If you have to return your computer to a normal startup state, go to “Steps to configure Windows to use a Normal startup state”.
Wednesday, January 14, 2009
Remote Computer Support Available 24x7
Technicians offering the online support are masters in their profession and can do more than just fix computer problems. They work with the customers, listen to their computer problems, offer effective fixes, design as well as implement solutions to improve the efficiency of their computers.
Online technical support is gaining in popularity among tech consumers. One of the main reasons is increasing complexities in technology usage. And another reason is convenience. The customer gets the quality support at his/her own premises. The technicians make this possible with the help of remote desktop connection. This is known as remote support.
A remote computer technician watches everything on his/her computer screen while working on your problem. With advancements in technology, you can even control the actions taken on your PC while availing the remote support, just in case you feel that there is a breach of security. You can also ask for the support over phone. Here, you are given the instructions from a remote location over phone and you follow those instructions to fix your computer error.
Although the entire method is popular, it is always preferable that you take good references for online tech support companies from your friends and family. You may also search for good computer support resources on the Internet. Use keywords such as Computer Repair, Computer Support, Online Technical Support, and PC Repair Services to refine your search and narrow down on the best.
Online computer repair or tech support is of great help for spyware removal, troubleshooting irksome PC errors, virus removal, software installation, Internet or computer up-gradation. Indeed, the success rate is also high when it comes to remote PC repair services. Another advantage lies in the fact that it saves you money in the long run, since the technicians are working from their own location.
Friday, January 2, 2009
Troubleshooting Device Conflicts with Device Manager
How to start Device Manager:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System, and then click the Device Manager tab.
Troubleshooting Information
• If there is a problem with a device, it is listed in the hardware tree under Computer. Also, the problem device has a symbol that indicates the type of problem:
o A black exclamation point (!) on a yellow field indicates the device is in a problem state. Note that a device that is in a problem state can be functioning.
o A problem code explaining the problem is displayed for the device.
o A red "X" indicates a disabled device. A disabled device is a device that is physically present in the computer and is consuming resources, but does not have a protected-mode driver loaded.
o A blue "i" on a white field on a device resource in Computer properties indicates that the Use Automatic Settings feature is not selected for the device and that the resource was manually selected. Note that this does not indicate a problem or disabled state.
o A green question mark "?" in Device Manager means that a compatible driver for this device is installed, indicating the possibility that all of the functionality may not be available. Note that this applies only to Windows Millennium Edition (Me).
NOTE: Some sound cards and video adapters do not report all of the resources they are using to Windows. This can cause Device Manager to show only one device in conflict, or no conflicts at all. This can be verified by disabling the sound card, or by using the standard VGA video driver to see if the conflict is resolved. Note that this is a known problem with S3 video adapters and 16-bit Sound Blaster sound cards, or those sound cards that are using Sound Blaster emulation for Sound Blaster compatibility.
• When you select a specific device in Device Manager and then click the Properties button, you see a property sheet. The property sheet has a General tab.
NOTE: Some devices may have other tabs besides the General tab. Not all property sheets have the same tabs; some devices may have a Resource tab, Driver tab, and Settings tab, or some combination of these.
At the top of the property sheet, there is a description of the device. When you click the Resource tab, the window in the middle of the tab indicates which resource types are available for the selected device.
The list box at the bottom contains a Conflicting Device list. This list indicates a conflict with an error code.
• Note the Use Automatic Settings check box. If Windows successfully detects a device, this check box is selected, and the device should function correctly. However, if the resource settings are based on Basic Configuration
For example, to edit the Input/output Range setting:
1. Click the Use Automatic Settings check box to clear it.
2. Click Change Setting.
3. Click the appropriate I/O range for the device.
Notes
• If you click My Computer and then click Properties, you see a property sheet with a View Resources and a Reserve Resources tab.
The Reserve Resources tab excludes a resource from use by Windows.
The View Resources tab displays the resources that are allocated by Windows or inherited from a Plug and Play BIOS or PCI bus computer.
• To disable a device in Device Manager, in Properties, on the General tab, clear to select the Disable in this hardware profile check box.
Search Available also:
Explanation of Error Codes Generated by Device Manager
Add or Remove a Windows Component in Windows XP
Computer Help Canada
How to fix UNMOUNTABLE_BOOT_VOLUME
Computer Help and Support Srvices
Tuesday, December 23, 2008
Online Remote Computer Support Services
Online computer support resources offer a safe and communicative service, targeted and designed for all kind of customers holding different interests. Talking about computer repair services, they are leading when it comes to quality. Here, customers avail the support in the most user friendly and interactive manner and don’t need to get confused with the complex computer jargon. Furthermore, these services suit to everyone’s budget and needs.
Computer support Canada specialists keep interacting with customers and as they reply to technical queries and offer advice. As the horizon of computer network is expanding, there is an increase in number of computer support specialists and technical support technicians who are able to provide technical support from remote locations.
Emergence of online computer support resources have eliminated a need for technicians to travel to the customer’s workplace. Indeed, customers also don’t need to haul their PCs to outside repair shop. Technicians also can administer and configure networks and servers remotely. The practice has become common as it is among computer support specialists.
Computer technical support technicians can help with a range of computer problems; from simple start-up errors & device conflicts to blue screen errors & system freezing. Whatever your computer problems, avoid the headache and hassle of a faulty PC with online computer repair service.
The array of computer support services may start from simple services like computer set up & installation, computer optimization, troubleshooting computer problems, computer security, and online data back-up services.
The best part about online computer support is its 24x7 availability which actually attracts tech savvy consumers. Always be meticulous about your choice of computer support partner. It should be based on the experience, market reputation, and service price.
Friday, December 19, 2008
How to undo a system restoration after you perform a System Restore
You have performed Restore System to restore Windows XP in previous state. If the system restore done successfully but computer is still not performing as you want then you want to undo a system restoration. To undo the restoration, follow these steps:
- Log on to Windows as Administrator.
- Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
- On the Welcome to System Restore page, click Undo my last restoration, and then click Next.
Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK. - On the Confirm Restoration Undo page, click Next. System Restore restores the original Windows XP configuration, and then restarts the computer.
- Log on to the computer as Administrator. The System Restore Undo Complete page appears.
- Click OK. You can now run System Restore again from a different restore point.
Thursday, November 20, 2008
Biz Profile:Computer Service stakes claim on service
Dwight Espenschied, director of technology support for the school for the past 13 years, had used AVG to protect the school's 20 servers and 725 remote computer support canada workstations for many years. The prospect of computer support out-dated protection on a network full of teenagers downloading who-knows-what from the Internet was not something he wanted to even think about so Espenschied immediately began a search for suppot a new supplier.
Espenschied found Walling Data on the computer and was impressed with what he saw. "I needed a supplier who understands the particular requirements of educational environments and could provide the necessary level of service and budgetary flexibility," he recalled.
The technology synergy between Micrel and Zilog will enable us to jointly develop easy-to-use single remote computer solutions that will allow system designers to quickly and cost-effectively enter targeted market segments," noted Scott Ward, vice president analog business unit, Micrel. "Zilog is well known in growing market support segments including computer control, remote control, and motion sensors/alarms, and has successfully developed key system software intellectual property for these markets. We are very pleased to be working with them."* We give very good service to customers so that they will be our lifetime customer
* Carefully screen employees. Vetting job candidates is important because a business’s reputation is on the line, and giving remote support is not eaisy.
* Know your limits. “You have to know when to turn away remote computer, not because you don’t have the skills but because you don’t have the time to devote to their project and to the needs of your current clients,” Belsha said.
* Find balance between work and family.
Despite being solo, Belsha generally works about eight hours each weekday at the office and from home on Saturday mornings. He does not give out his cell phone number, dedicating his free time to his wife, Arlene, and their two grown daughters.
Source:http://www.reporternews.com/news/2008/nov/19/biz-profile-abilene-computer-service-stakes-claim-/
Monday, November 3, 2008
Remote Control: NASA works to repair Hubble's failed computer
A spokesman for NASA said today that scientists worked overnight to switch the telescope's failed data formatter and control unit over to an onboard redundant system. He added that they expect to find out later today whether the remote switchover and reboot was a success.
Late last month, the space agency announced that the computer help victoria. Michael Moore, a program executive for the Hubble Space Telescope, has said in a previous
interview that the computer problem is the worst the Hubble has suffered since it went into orbit more than 18 years ago.
This is the first Hubble computer malfunction that has required the installation of a replacement system. "There's nothing young in the system," said Moore.
The Science Data Formatter is designed to take information from five onboard instruments, format it into data packets, put a header on it and then send it to Earth at speeds of up to 1Mbit/sec. Without this computer, Hubble can't take on long-planned research projects.
NASA scientists are now working to switch the Hubble over to onboard redundant systems to resume services until the space shuttle arrives with another system, which then will act as the new backup. NASA postponed the space shuttle's planned October repair mission in order to get the replacement computer system ready.
As of now, John Shannon, shuttle program manager at the Johnson Space Center, said the flight will likely be rescheduled for next February or April.
Source: http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9117259&intsrc=news_ts_head
Thursday, October 16, 2008
LogMeIn Remote Support and Management Tools Now Available For Windows Embedded Device Manufacturers and Service Providers
Virtually every computing device today - from office computers to point-of-sale (POS) and kiosk systems - has connectivity to the Internet, is more sophisticated than ever and benefits from being managed and supported by IT professionals. Remote support via the Internet can save time and money by reducing the need to send a technician to the physical location of the device. By building LogMeIn's award-winning remote connectivity into their product offerings, original equipment manufacturers (OEMs) and companies that provide support services for these devices can deliver fast and-cost-effective service to their customers.
As new breeds of smarter, Windows's based devices are connecting to the Internet in disparate and remote locations, embedded device manufacturers and service providers are looking for a better way to access, manage and support these remote systems," said Andrew Burton, Vice President of Products, LogMeIn. "The LogMeIn Embedded Program provides tools and services to specifically benefit IT professionals, support providers and OEMs who are supporting and managing Internet-connected, embedded devices.
source: http://www.prweb.com/releases/2008/10/prweb1470884.htm
Monday, October 13, 2008
Remote Desktop Control Is More Secure Than In-Person Support
source: http://www.marketwatch.com/news/story/remote-desktop-control-more-secure/story.aspx?guid={8C9CDF8A-4B07-447A-8F89-162E378FFA3D}&dist=hppr
Monday, September 29, 2008
Remote Desktop Control Is More Secure Than In-Person Support
source: http://www.marketwatch.com/news/story/remote-desktop-control-more-secure/story.aspx?guid={8C9CDF8A-4B07-447A-8F89-162E378FFA3D}&dist=hppr
